Cloud engineer állások, munkák it support, helpdesk kategóriában

Management of Technology ServiceNow queue ensuring adherence to service level response and resolution requirements Service request support including end-to-end management of L1-L3 incidents with internal and vendor resources Development of ServiceNow reporting including service level metrics...

• Execute, maintain and improve manual test cases in Azure DevOps, including updating test steps, logging defects, and verifying bug fixes through retesting.
• Support testing teams in preparing, configuring, and maintaining test equipment required for Component, Integration, and E2E testing activities.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Ticket administration Taking and managing calls in the Service Desk Providing User Support On-Site Providing User Support Remote Providing client-side support activities Managing inventory and related administrative tasks Administration of PBXs Support Mobile Devices Smartphone Participation in...

IT Onsite Support (f/m/d) - Horgen Working at Electric: IMPACT starts with us: We offer our customers around the world digital energy and automation solutions so that energy and resources can be optimally utilized. This is real teamwork and only possible thanks to the commitment of all our great...

• Take end‑to‑end responsibility for the availability, stability, and performance of all local IT systems.
• Maintain a stable IT infrastructure that supports local engineering and business operations.
• Local business stakeholders
• International IT teams
• External outsourcing and service partners

• A two-stage qualification program
• Duration of the company phase: up to twelve months
• Personal mentoring

Responsibility for, coordination of, and further development of the system landscape in the German market, with a focus on order processing, particularly the specialist dealer portal...