Php help crm javascript jquery állások, munkák it support, helpdesk kategóriában

• Providing IT support to users via phone and email
• Processing, tracking and documenting tickets
• Cooperating with customers and 2nd-level support teams
• Maintaining and continuously developing the knowledge base
• Contributing ideas to improve processes and the user experience

Manages / operates the IT applications in his/her professional field and provides professional support to users, handles incidents, problems and change requests, and provides their resolutions, as well as makes suggestions for the improvement of related processes....

Conduct tasks related to applications development, establish, and implement new or revised applications systems and programs to meet specific business needs....

What You’ll Do As part of our local IT team, you’ll be the go-to person for ensuring our colleagues have the right tools to succeed. Your key responsibilities will include: •IT Equipment Setup: Installing and configuring workstations (laptops, monitors, peripherals) for new joiners and existing...

• Manage day-to-day administration of Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, and CPQ)
• Support users by troubleshooting issues, answering questions, and providing training as needed

• Log incidents and service requests received via phone, email, chat, and web
• Manage and resolve tickets from creation to closure
• Achieve First Contact Resolution using available knowledge resources
• Escalate unresolved issues to higher support levels with relevant details

• 1st level support to end users in German and English via ticketing system, email and telephone
• Handling incidents, service requests, and user inquiries related to expense reimbursement processes
• Troubleshooting issues connected with expense reports, approvals, workflows, and user access

Support Specialist (f/m/d) Location: hybrid or remote (Germany/Switzerland/UK/Poland) At WinCan, we develop world-leading software solutions for the condition assessment and management of sewer and infrastructure networks. To strengthen our team, we are looking for a Support Specialist for our...

Job Description: McDonald's, the world's largest restaurant chain, is an innovative and people-oriented company backed by a leading multinational brand. As our business continues to grow, we are looking for talented individuals to strengthen our head offices, which support our restaurants across...

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

• Primary contact for all helpdesk inquiries
• Telephone and desk-side support for software, applications, and hardware issues
• Build, upgrade, and maintain PC systems
• Set up network access for new users

• Responsible for minor, pre-approved, and emergency changes, including planning, implementation, budgeting, and reporting.
• Tracks all changes and development efforts, including timelines within various systems.

Manage implementation, optimization, and innovation projects, collaborating with external partners where required and coordinating closely with internal stakeholders...

• Design, develop and optimize Low-Code / No-Code apps and automations tailored to business requirements
• Support the operation and maintenance of existing Power Platform solutions

PROACTIVE 1ST LEVEL SUPPORT. By working closely with your team, you ensure fast and solution-oriented IT support, on-site and remotely. RELIABLE CLIENT MANAGEMENT. You manage our client devices, from Windows laptops to iOS smartphones. You handle rollouts, updates, and provide troubleshooting when...