Php help crm javascript jquery állások Németországban (it support, helpdesk)

• First point of contact for all IT hardware incidents on the logistics floor
• Share knowledge and procedures with logistics employees during troubleshooting, so recurring issues can be solved independently
• Resolve incidents directly on-site or guide staff to the correct escalation path

• Designing and delivering engineering solutions for our businesses and customers
• Enhancing our infrastructure capabilities and functions with new and fresh ideas
• Performing and improving QA and Test Automation frameworks

• Während deiner 3-jährigen Ausbildung lernst du, IT-Infrastrukturen sowie Client-Server-Systeme zu planen, zu installieren und zu konfigurieren
• Durch die Vernetzung von Hard- und Softwarekomponenten erhältst du Einblicke in komplexe IT-Systeme und moderne IT-Landschaften

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

• Responsible for minor, pre-approved, and emergency changes, including planning, implementation, budgeting, and reporting.
• Tracks all changes and development efforts, including timelines within various systems.

Manage implementation, optimization, and innovation projects, collaborating with external partners where required and coordinating closely with internal stakeholders...

• Design, develop and optimize Low-Code / No-Code apps and automations tailored to business requirements
• Support the operation and maintenance of existing Power Platform solutions