Development állások, munkák it support, helpdesk kategóriában

• Take full ownership of customer-reported issues and ensure timely resolution;
• Research, diagnose, troubleshoot, and identify effective solutions for hardware and software concerns;

• Take full ownership of customer-reported issues and ensure timely resolution;
• Research, diagnose, troubleshoot, and identify effective solutions for hardware and software concerns;

• Supporting and lifecycle management of IT devices
• Managing local projects related to ATM operations
• Coordinating and participating in off-site activities at ATM locations
• Delivering technical support during internal and external audits

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

Management of Technology ServiceNow queue ensuring adherence to service level response and resolution requirements Service request support including end-to-end management of L1-L3 incidents with internal and vendor resources Development of ServiceNow reporting including service level metrics...

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

German-Speaking L1 Support Specialist | Budapest, Hungary | Hybrid Working We’re currently supporting a major international organisation with the hire of a German-speaking Level 1 Support Specialist to join a growing IT Service Desk team based in Budapest. This is a fantastic opportunity for...

• Lead the Group Competence Center IT Support within Group IT Operations and build and manage an international, interdisciplinary team
• Drive the strategic and operational development of Group IT support
• Define and improve global standards, tools, and processes

• A two-stage qualification program
• Duration of the company phase: up to twelve months
• Personal mentoring

• Execute, maintain and improve manual test cases in Azure DevOps, including updating test steps, logging defects, and verifying bug fixes through retesting.
• Support testing teams in preparing, configuring, and maintaining test equipment required for Component, Integration, and E2E testing activities.

Responsibility for, coordination of, and further development of the system landscape in the German market, with a focus on order processing, particularly the specialist dealer portal...

• Administration and operation of telephone systems (VoIP / IP telephony
• Administration and operation of MS Teams telephone
• Administration and operation of call center solutions (Voxtron, MS Teams)
• Administration and operation of the Clobber reporting solution

• Take end‑to‑end responsibility for the availability, stability, and performance of all local IT systems.
• Maintain a stable IT infrastructure that supports local engineering and business operations.
• Local business stakeholders
• International IT teams
• External outsourcing and service partners

IT Onsite Support (f/m/d) - Horgen Working at Electric: IMPACT starts with us: We offer our customers around the world digital energy and automation solutions so that energy and resources can be optimally utilized. This is real teamwork and only possible thanks to the commitment of all our great...