It telecom support engineer technical analyst állás, munka

• Translate business needs into detailed technical specifications
• Contribute to IT architecture design and advocate for architectural best practices
• Estimate effort and resources required for IT implementations
• Create comprehensive technical documentation including
• Process modeling using BPMN

• Act as a key escalation point for complex client issues
• Collaborate with development teams to diagnose, reproduce, and resolve critical bugs
• Design and implement internal tools and scripts to streamline support processes
• Mentor junior engineers and drive continuous improvement in support operations

• Tests and integrates BSS (Business Support Systems) systems into the operator’s existing IT environment.
• Ensures different modules (billing, CRM, customer management, etc.) work together smoothly.
• Identifies issues, analyzes system logic, and helps resolve technical problems.

Közreműködés a Windows szerver környezetben működő üzleti alkalmazások (hagyományos és AI-alapú adatkinyerés, munkafolyamattámogató és dokumentumkezelő rendszerek, IoT kamera- és CCTV megoldások) támogatásában...