It telecom support engineer technical analyst állás, munka

• Translate business needs into detailed technical specifications
• Contribute to IT architecture design and advocate for architectural best practices
• Estimate effort and resources required for IT implementations
• Create comprehensive technical documentation including
• Process modeling using BPMN

• Support complex systems, including MES system
• Troubleshoot and resolve technical issues related to system
• Be part of projects to ensure successful implementation of new systems and technologies
• Collaborate with stakeholders to identify and prioritize system integration and support needs

• Act as a key escalation point for complex client issues
• Collaborate with development teams to diagnose, reproduce, and resolve critical bugs
• Design and implement internal tools and scripts to streamline support processes
• Mentor junior engineers and drive continuous improvement in support operations

• Vállalati szintű üzleti alkalmazások értékelése, bevezetése és folyamatos fejlesztése szoros együttműködésben az üzleti területekkel,
• Kapcsolattartás a szoftverbeszállítókkal és külső partnerek koordinálása,

• Tests and integrates BSS (Business Support Systems) systems into the operator’s existing IT environment.
• Ensures different modules (billing, CRM, customer management, etc.) work together smoothly.
• Identifies issues, analyzes system logic, and helps resolve technical problems.

Közreműködés a Windows szerver környezetben működő üzleti alkalmazások (hagyományos és AI-alapú adatkinyerés, munkafolyamattámogató és dokumentumkezelő rendszerek, IoT kamera- és CCTV megoldások) támogatásában...

• Own and optimize the end-to-end service delivery of Microsoft Copilot across M365 applications (Outlook, Teams, SharePoint, Word, Excel, Loop, Copilot Agents)
• Drive adoption and usability improvements by collaborating with internal stakeholders and Microsoft product teams

• Collaborate closely with your Tech Lead on architecting new features and seeing them through to completion.
• Design, develop, test, deploy and maintain software in a thriving environment.

• Do discovery, design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions
• Stay up to date with the latest trends in technology
• Propose new findings during our GSDD days

Technical Leadership and Strategy: Define and drive the technical vision for embedded software projects, including architecture, design, and development standards. Ensure alignment with project goals, technical feasibility, and scalability requirements....