It service management állások, munkák it programozás, fejlesztés területen

• Kiemelt (P1–P4) incidensek E2E menedzselése banki környezetben
• War room szervezése, szakértők (SWAT team) bevonása és koordinálása
• Prioritások meghatározása, eszkaláció kezelése
• Belső és külső kommunikáció (üzleti területek, partnerek, nemzetközi egyeztetések)

• Tests and integrates BSS (Business Support Systems) systems into the operator’s existing IT environment.
• Ensures different modules (billing, CRM, customer management, etc.) work together smoothly.
• Identifies issues, analyzes system logic, and helps resolve technical problems.

Releváns tapasztalatod van: Dolgoztál már IT Service Managerként, IT projektmenedzserként, vagy komoly IT üzemeltetési múlttal rendelkezel....

• IT Service Management folyamatok tulajdonlása, fejlesztése
• Folyamatok dokumentálása, szabványosítása és folyamatos optimalizálása
• Együttműködés az IT csapatokkal és üzleti területekkel a folyamatok hatékony működéséért
• KPI-ok és SLA-k nyomon követése, riportok készítése

• CRM és marketing automatizációs stratégiák kialakítása
• End-to-end customer journey-k és adatarchitektúrák tervezése
• Rendszerkapcsolatok és integrációs logikák megalkotása
• Roadmap-ek és implementációs koncepciók kidolgozása
• Döntéshozói prezentációk és workshopok vezetése

The Release Manager actively participates in creating the Release strategy and defining the principals. Alsoparticipates in the implementation and execution of MOL Group Test and Release management strategy on her/his area....

• Coordinate the successful implementation of EDI (Electronic Data Interchange) process and systems
• Participate and provide input into the selection of IT EDI Solutions, Procedures and Guidelines
• Coordinate mediation and connectivity for external business partners via the EDI solution

• Work on various applications used by bp’s Gas business for pricing, billing, reporting, etc.
• Have the chance to participate in different projects, learning new things

• HUAWEI cloud Europe DCN maintenance: alarm & incident handling, troubleshooting, service restore
• HUAWEI cloud Europe DCN new buildup and expansion, acceptance
• Develop efficient tools for network maintenance and delivery
• Regular meeting with partners or customers

• Supervise daily call center operations, ensuring all support cases are promptly addressed with less than 1% backlog.
• Rotate weekend shifts with other team members, acting as the manager on duty.

Design and Implement Scalable Data Architectures. Architect end-to-end data solutions that support ingestion, storage, processing, and analytics for both customer and machine data....

CIO You will shape the global IT strategy of one of the world's leading luxury travel providers and play a decisive role in driving forward its digital transformation. Based in Zug, Scenic Group has been organizing unforgettable luxury trips worldwide since 1986. Whether exclusive river and ocean...

• Test Support: Assist in the creation and execution of test cases and test scenarios for new software features.
• Documentation: Review and help maintain software documentation to ensure it is accurate and user-friendly.

Digital Adoption Specialist 100% Your tasks As Digital Adoption Specialist, you will drive digital adoption across the organization by developing and implementing comprehensive adoption programs to enhance user engagement with digital tools. You will create engaging experiences to ensure users can...

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

• Collaborate with finance, process, and IT teams to convert requirements into practical technical designs.
• Lead service management and project rollouts solutioning of business requirements, from solution design to implementation, while analyzing complex changes and troubleshooting issues.

Lead SOC engineering initiatives including SOC automation, SIEM–IT Service Management (ITSM) integration, and threat framework mapping and adoption (e.g., MITRE ATT&CK)....

■ Your responsibility is to lead local and global (IT) projects, primarily in the context of data center operations, SAP Application Management Services, as well as system provisioning and migrations of IT customer landscapes. ■ When required, you will also take on the management of internal...

Senior AI Architect - Enterprise AI & LLM Platforms (80-100%) Our client is a forward-thinking financial services institution headquartered in Zurich, known for combining modern technology with a highly collaborative culture. The company operates with lean structures, short decision-making paths,...

AI4IT Development Squad Lead 80 - 100% (m/w/d) We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our...