German speaking állások, munkák Halászteleken

• Ügyfelekkel való elsődleges kapcsolattartás,
• Beérkező IT jellegű kérések és hibák kezelése, megoldása L1-es szinten,
• Telefonos és egyéb csatornákon történő támogatásnyújtás,
• Komplexebb, L1 szinten nem kezelhető problémák továbbítása,

• Manage Invoice acceptance procedures
• Handle Invoice related questions, requests
• Own daily business communication and complaint resolution
• Work on and provide accurate monthly/ quarterly closing reports
• Create and follow up on Purchase Orders
• Oversee general reporting on assigned portfolio

• Reliable processing of personnel administration processes (e.g. entries/exits, contract documents, reference letters, confirmations)
• Responsible for time management and time administration tasks
• Maintenance and control of personnel data in the HR system

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Creation, analysis and upkeep of regular reporting for the Fleet business
• Management of card balances of partners
• Track revenue
• Review of 3rd Party invoices
• Collaborate with other departments for business management and analysis
• Drive continuous improvement initiatives

• Ügyfelek rendeléseinek a kezelése, • Folyamatos kapcsolattartás a partnerekkel, • Ügyfélelégedettség növelése és hosszútávú kapcsolatok építése. • Felmerülő reklamációk kezelése ...

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

End-to-End Support: Anticipate and respond to requests concerning HR policies and programs, including the full employee life-cycle, (e)learning, compensation & benefits, mobility, and pay & time management....

• Technikai támogatás nyújtása kereskedőknek telefonon, e-mailben és jegykezelő rendszeren keresztül
• Hibák feltárása, alkatrészek nyomon követése, speciális szállítások figyelése
• Esetek SLA szerinti lezárása és pontos dokumentálása

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Application and IT infra support
• Incident Management and Request Fulfilment
• Receiving end user calls
• Provide elevated level of remote technical support and resolution
• Provide detailed documentation about the reported issues in the ITSM tool
• Provide proactive IT support

• Execution of the preparatory monthly payroll processes for payroll accounting for our Austrian locations
• Support for a smooth end-to-end payroll process
• Execution of travel expense accounting (expense allowance, reimbursement of expenses)

• Execution of the preparatory monthly payroll processes for payroll accounting for our Austrian locations
• Support for a smooth end-to-end payroll process
• Maintain and manage changes in the employee lifecycle (entry, transfer, etc.)

Provide exceptional technical support for the company’s eSignature component of the DAC...

• be involved in a wide range of Swiss tax issues including tax residence matters, cross-border tax implications, social security matters, taxable benefits and tax reconciliation processes,
• correspond and cooperate with clients and colleagues in Switzerland,

• Beérkező IT hibajegyek és szolgáltatáskérések kezelése (telefonon, e-mailben, jegykezelő rendszeren keresztül) SLA és KPI mutatók szerint
• Hibajegyek létrehozása, kategorizálása, megoldása és dokumentálása

• Acting as the first point of contact (SPOC) for end-users, providing support for IT-related issues
• Delivering technical assistance via email, chat, phone, and ITSM tools
• Supporting customers in the contracted languages (English and German)

• Take ownership of customer issues from first contact to resolution.
• Diagnose, troubleshoot, and identify solutions for hardware and software‑related problems.
• Provide frontline support via phone, chat, and email.
• Assist customers with product usage, features, and order‑related inquiries.

• Manage customer inquiries from start to finish, ensuring successful resolution
• Identify, analyze, and fix issues related to hardware and software
• Forward complex or unresolved cases to the appropriate internal teams
• Communicate in a professional, easy-to-understand manner tailored to each user

• Deliver customer and technical assistance, including troubleshooting and installation/deployment support for engineers
• Handle inquiries promptly by following established support workflows, escalating more complex cases to Level 2 when required