It support állások, munkák Budapesten

• Developing Tchibo Coffee Service product & equipment sales
• Develop and support customers and distributors in the defined market channels: B2B, HoReCa
• Reach sales objectives in the defined market channels
• Acquire & Develop new KA partners
• Develop existing KA`s

• Belföldi és export megrendelések feldolgozásának támogatása, valamint a manuális megrendelések kezelése.
• Napi szintű kapcsolattartás az értékesítési képviselőkkel és ügyfelekkel.
• Tömeges számlázási folyamatok kezelése meghatározott ügyfelek esetében, valamint a számlák nyomtatása.

• Manage customer orders throughout the entire order lifecycle
• Review operational reports to identify orders requiring attention or escalation
• Investigate order issues and proactively drive resolution
• Coordinate with Sales, Supply Chain, Finance, Manufacturing and Logistics teams

• Lead, coach and develop a team of 10+ Customer Service Representatives supporting German-speaking customers.
• Ensure the successful day-to-day operation of the team across various inquiries, quotations, customer administration and master data activities.

• Design, implement, and maintain scalable cloud-based platforms and infrastructure solutions.
• Build, manage, and continuously improve Infrastructure as Code (IaC) frameworks and automation processes.
• Develop and operate CI/CD pipelines to support efficient software delivery and release management.

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Lead, manage and control the daily operations of the VAS teams within the Budapest Command Centre.
• Ensure excellent service performance across task processing, call handling, quality, invoicing and ticket management.

Azonosítod és elemzed a vegyi anyagokat, keverékeket és gyógyszerkészítményeket, valamint elvégzed a veszélyesség értékelését az EU CLP, GHS, valamint a szállítási (ADR/RID, ICAO-IATA, IMDG) előírások szerint....

• Understand customers' business objectives and define what success means for them when using our products
• Drive and execute customer success plans to support customers in achieving their goals
• Handle incoming customer inquiries related to administration, products, and general requests

• Customer portfolio analysis by specific market segments
• Conduct downstream market and competitor analysis to identify trends, opportunities, and risks
• Prepare monthly sales performance reports for the sales management and sales team, providing insights on customer-level performance

• Develop and execute the annual business development plan aligned with company’s business objectives and growth targets.
• Identify market opportunities, customer needs, and industry trends to support product and commercial strategy.

• Identify, develop, and close new business opportunities across pharmaceutical, chemical, academic, and industrial markets
• Generate qualified leads and build a robust sales pipeline
• Develop new customer accounts and expand existing business opportunities

• Lead, motivate and develop a German-speaking Quotes Team, fostering a collaborative and high-performing culture
• Coach team members through regular feedback, performance conversations and development planning

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• Identify, develop, and pursue new business opportunities to expand CMA CGM's customer portfolio and market share.
• Promote CMA CGM’s shipping, logistics, and integrated supply chain solutions to existing and prospective customers.

• Communicating with our international customers and business partners in English
• Receiving and processing customer orders in our internal systems
• Providing information about products and order status
• Handling customer questions and helping to resolve issues

• Webáruház napi üzemeltetési feladatainak ellátása,
• ​​​​​​ügyfélszolgálati feladatok ellátása,
• bejövő hívások, e-mailek kezelése,
• ügyfélélmény és vásárlói elégedettség növelése,
• felvilágosítás, szaktanácsadás a vásárlóknak a szakszerű kiválasztásához,
• webáruházi megrendelések kezelése, feldolgozása,

• Understand customers' business objectives and define what success means for them when using our products
• Drive and execute customer success plans to support customers in achieving their goals
• Handle incoming customer inquiries related to administration, products, and general requests

• On-site support in the Budapest office and remote assistance to colleagues worldwide in both English and Hungarian
• End-user support for PCs, Macs, mobile devices (iOS and Android), printers, scanners, and video conferencing systems

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution