Assistant to office manager állások, munkák Budapesten

• Managing my Calendar: Setting up meetings and making sure I’m where I need to be.
• Handling Emails: Keeping my inbox clean and replying to messages so nothing gets missed.
• Customer Support: Helping out my customers and answering their questions with a friendly tone.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• flawless operation of our office facility so that we can provide class ‘A’ services to our corporate and private clients
• ensure the quality appearance, cleanliness, and proper functionality of the serviced office area by cooperating with the external facility managers and other service providers

• Manage and track customer orders in the ERP system
• Coordinate technical and financial aspects of orders with internal teams
• Support production planning and delivery coordination
• Assist in project administration and documentation
• Handle contracts, invoicing and reporting tasks

• Prepare outgoing orders in our warehouse. (Picking, scanning, packaging.)
• Receive deliveries, communicate with clients and carriers, track shipments, and manage inventory in the logistics system
• Supervise warehouse stock handling
• Coordinate the transport and storage of products and materials

• Coordinating interviews and managing schedules across multiple teams
• Communicating with candidates and ensuring a smooth recruitment experience
• Supporting the preparation of offers and employment documentation
• Maintaining and updating data in recruitment systems

• Supervising and organizing sales orders to ensure accurate and timely fulfillment.
• Communicating and negotiating with vendors, service providers and clients while handling customer complaints professionally.

• manage RFPs, tenders and proposals end-to-end
• occasionally engage with potential clients during the pre-sales phase
• handle CRM administration related to opportunities and bids
• coordinate the preparation of complex proposals
• support contract management and documentation processes

• Take ownership and resolve raised verbal and written customer issues.
• Raise activities that are not actioned by assignees.
• Account set-up, allocation and delivery issues.
• Order processing and order fulfilment.
• Sales order tracking.

• Manage order entry, follow-up, invoicing, and returns
• Provide accurate stock and backorder updates
• Handle customer queries and complaints professionally
• Log cases and calls with high-quality standards
• Collaborate with internal teams (Sales, Finance, etc.)

• Order management for small accounts
• Special orders, credit notes, returns creation
• Order adjustments: quantity, price, blocks
• Stock availability check to inform dealers
• General inquiries from clients
• Report creation requested on demand by line manager
• Help other specialists with routine tasks when needed

• Respond to customer queries via email and phone with professionalism and efficiency.
• Utilize customer and DHL systems to manage orders and follow up on deliveries.
• Monitor systems for tracking and reporting, ensuring smooth operations.

• Handling HR-related inquiries from german colleagues
• Providing first-level HR support via contact center channels
• Managing and documenting HR requests in internal systems
• Ensuring accurate and timely case handling
• Escalating complex topics when necessary

• Support customers via phone, email, live chat and our ticketing system.
• Help customers solve issues related to payments, accounts and transactions.
• Communicate with customers from Romania, Czechia and Slovakia.
• Investigate cases and find solutions independently or escalate when needed.

• UK customers delivery booking management
• Nordic customers delivery booking management
• Benelux customers delivery booking management
• Tilburg, Nitra, Yusen Warehouses communication
• Delivery releases
• Return management
• Various file submissions using macro
• Help with process improvement activities

• Service window: Monday to Friday 8 am - 6 am
• On site work once a week
• Provide exceptional support for our applications and associated services

Provide exceptional technical support for the company’s eSignature component of the DAC...

• support to the network of field representatives in the preparation of final investment and commercial offers
• support for sales activities in the regions
• close cooperation with the design department and the customer service department
• ensuring the highest quality of sales transactions

• Manage and prioritize supplier & GBS inquiries (phone & email)
• Monitor the central mailbox and ensure prompt follow‑up
• Escalate issues to the appropriate internal teams
• Meet and maintain SLA expectations
• Prepare daily/weekly reports (new, in‑progress, closed tickets)

• Managing customer requests and queries
• Logging, assigning, tracking progress of complaints & claims from receipt to completion
• Interacting with customers and stakeholders in a professional, friendly and efficient manner
• Coordinating the allocated portfolio (key customers)’s queries end-to-end

• Gyógyszerhatóanyag‑gyártáshoz kapcsolódó technológiai műveletek végrehajtása
• Folyamatirányító rendszerek terepi munkaállomásainak és eszközeinek kezelése, ellenőrzése
• Együttműködés a műszakban dolgozó kollégákkal a hatékony és biztonságos munkavégzés érdekében