Customer support representative állások, munkák XIV. kerületben

Responding to customer inquiries through various channels, such as phone, email, or chat, in a friendly and professional manner Assisting customers by answering their questions, providing information, and guiding them through the support process Troubleshooting and resolving technical and business...

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Provide advanced troubleshooting for complex mobility incidents escalated from L1.
• Diagnose and resolve device enrollment, configuration, compliance, and application deployment issues.
• Support OS upgrades, patching cycles, and full device lifecycle operations.

• Job location: Budapest, Hungary, 9th District, Mill Park office building
• Role type: permanent
• Full time employment, 40 hours/week
• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email

• Provide advanced troubleshooting for complex mobility incidents escalated from L1 support
• Diagnose and resolve device enrollment, configuration, compliance and application deployment issues
• Support mobile OS upgrades, patching strategies and device lifecycle events

• Job location: Budapest, Hungary, 9th District, Mill Park office building
• Role type: permanent
• Full time employment, 40 hours/week
• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email

• Műszaki dokumentációk kezelése és rendszerezése az ANDOC rendszerben,
• Tervtár naprakészen tartása, dokumentumok feltöltése és archiválása,
• Egységes adatbázis létrehozása és működtetése, folyamatos adatrögzítés,
• Műszaki rajzok, tervek és egyéb dokumentumok rögzítése, nyilvántartása,

• Application and IT infra support
• Incident Management and Request Fulfilment
• Receiving end user calls
• Provide elevated level of remote technical support and resolution
• Provide detailed documentation about the reported issues in the ITSM tool
• Provide proactive IT support

Provide exceptional technical support for the company’s eSignature component of the DAC...

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Provide first-level IT support as the initial point of contact for customers
• Handle end-user requests via phone, email, and ticketing tools
• Accurately document and log incidents and requests in the ticketing system
• Escalate issues that cannot be resolved at first level to Level 2 support teams

• Service window: Monday to Friday 8 am - 6 am
• On site work once a week
• Provide exceptional support for our applications and associated services

EY Technology manages and operates all the technology we use at EY, providing quality service and business solutions to EY personnel worldwide. On‑Site Technology Services (OSTS) sits within EY Technology. We are the ‘face of EY Technology’. We provide hands‑on support, provisioning and...

Provides first and second level support to end-users including problem recognition, research, isolation, and resolution steps Troubleshoots and resolves issues; coaches, mentors and encourages users Participates in special projects as requested Mentors and coaches on technical solutions Serves as...

Support technical onboarding and implementation for corporate customers Act as a primary technical contact for assigned accounts Implement LMS integrations for key customers (SSO, API’s – training provided) Help configure solutions to meet customer requirements Troubleshoot issues and coordinate...

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• a temetkezési szolgáltatással kapcsolatos telefonos ügyfélmegkereséseinek kezelése
• megoldásorientált, hatékony panaszkezelés
• az ügyfélkezelés adminisztratív feladatainak ellátása
• a Társaság szolgáltatásainak népszerűsítése, ajánlása
• együttműködés társterületekkel

• A fizikai állomány szakmai irányítása, valamint a termelési folyamatok közvetett felügyelete;
• Napi szintű együttműködés és egyeztetés a műszakvezetőkkel, a felmerülő problémák kezelése;
• A beérkező vevői megrendelésekhez szükséges munkaerő- és gyártóeszköz-igény megtervezése;