German állások, munkák VI. kerületben

• Troubleshoot and resolve Level 1 IT issues while aiming for first-contact resolution. 
• Manage incident and service request tickets across phone, email, chat, and web channels.
• Provide technical support for hardware, software, and network-related issues (technical training is provided).

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Capture and process customer orders accurately in the ERP system, including manual order creation (email, fax, mass upload).
• Review and validate orders via OCR tools, resolve errors and discrepancies.

• Troubleshoot and resolve Level 1 IT issues while aiming for first-contact resolution. 
• Manage incident and service request tickets across phone, email, chat, and web channels.
• Provide technical support for hardware, software, and network-related issues (technical training is provided).

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Serve as the dedicated key contact for Vodafone’s strategic IoT customers globally.
• Manage senior-level customer relationships and lead service review meetings and QBRs.
• Provide proactive IoT technical service management and drive service improvements using ITIL principles.

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

Complete day to day customer service-related operational tasks to ensure the service meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions’ core values....

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Lead and inspire a team of HR specialists providing first-line support across the entire German network.
• Manage a diverse portfolio encompassing Employee Lifecycle Management, Compensation, Payroll, Time & Benefits, and Compliance.

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Continuous execution of inbound and outbound transportation in our customers' transportation networks
• Performing customer service tasks, e.g., managing transport orders, communicating with clients and partners

• Customer Order Management mostly in SAP System.
• Executing and answering order entry, order modification, order status, material availability and similarrequests from German customers and Sales colleagues.
• Active participation in team meetings.

• Handles inquiries via phone, chat and email from customers and/or internal parties
• Order management: order entry, price checking, order clearing compliant with Eaton's policies
• Complaint handling
• Coordination of delivery and billing
• Completing reports to support the team

• Support the delivery of executive search projects, including preparation, research, and coordination of assignments
• Identify and map potential leadership candidates through market research, internal databases, and external sources

• Segítségnyújtás a számlák elkészítésében és kiállításában, valamint a kintlévőségek pontos és időszerű nyomon követése
• A tranzakciók és az ügyfélszámlák részletes nyilvántartásának támogatása
• A vevői folyószámlák egyeztetésének támogatása, a kifizetések pontos könyvelésének biztosítása