First állások, munkák Budapesten

• Be the first line of support for EV customers and charge point hosts across multiple channels including telephone, email, live chat, and social media
• Champion bp pulse products and services by staying up to date on developments in our market-leading charging network

• Receiving end user calls
• Provide first level resolutions
• Ticket creation/Categorization / Prioritization
• Ticket escalation to respective Support Group
• Incident resolution and recovery
• Ticket Closure.

• Respond to customer inquiries via phone and email with professionalism and clarity
• Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, and more
• Guide customers through product features and best practices
• Escalate technical issues following structured processes

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Ipari akkumulátortáros energiatárlók helyszíni beüzemelése
• Akkumulátoros energiatároló rendszerek karbantartása és szervizelése
• Hibakeresés, diagnosztika, műszaki hibaelhárítás
• Mérések elvégzése, jegyzőkönyvek készítése
• Dokumentációk kezelése, adminisztráció

• Location: Budapest, Váci str. 1-3., DBH Flex, B building 3rd floor, 1132 Budapest (near WestEnd)
• Work mode: Onsite
• Working hours: Monday - Friday; 08:30 - 17:00
• Be the first point of contact for French-speaking customers, providing technical support.

• Supporting the preparation and logistics of Continuous Improvement (CI) workshops (e.g. materials, tasks, invites, coordination) and creating workshop outputs such as summary presentations and next steps
• Helping the team prepare for and deliver CI engagement events across departments

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 8:30–17:30 (1-hour break) | Type: Full-time...

• Support customers via phone and email
• Resolve and escalate eSignature-related issues
• Proactively identify bugs and product improvements
• Meet SLAs and deliver outstanding customer experience

• Provide first-line technical support for kiosk and restaurant technology issues
• Troubleshoot hardware and software problems related to kiosks, POS, and peripherals
• Diagnose and resolve issues remotely, escalating when necessary
• Support system incidents including outages and performance issues

• Preparation of project documentation for HVAC installation fixings, using the NICZUK system
• Cooperation with construction companies and HVAC design offices
• Cooperation with Sales Representatives in Hungary
• Visiting construction sites
• Being part of the Thale Group's international Design Department

• Manage the end-to-end delivery of institutional surveys (e.g., student feedback; first-year survey; graduate outcomes, faculty, staff, and employer surveys)
• Coordinate survey timelines across the academic year, including monitoring response rates and actively following up to improve participation

• Contributes to the monthly and daily supply plan preparation of motor fuels, gases and JET fuel
• Helps to optimize, track and intervene into supply execution to ensure the highest benefit realization
• Acts as first point of contact in daily supply related topics in the area of responsibility

• Provide first-line IT support to end users via phone, email, or ticketing systems.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Install, configure, and maintain laptops, desktops, mobile devices, and peripherals.

• Capture and process customer orders accurately in the ERP system, including manual order creation (email, fax, mass upload).
• Review and validate orders via OCR tools, resolve errors and discrepancies.

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

• Lead the pilot project on inert gas utilization for data center/computing services in Hungary
• Develop short-, mid-, and long-term strategies for inert gas monetization across Hungary and Croatia
• Ensure successful implementation of the Group’s first data center-related initiative within E&P

Processing and releasing customer orders (manual via mail/webshop) in the ERP System, considering customer requests, the payment condition and credit policy...

• Ensure SLA targets are consistently met
• Support team members with ticket resolution, categorization, and prioritization
• Actively manage the floor, including call handling and ticket backlog management
• Provide first-level resolutions and ensure proper ticket escalation when required