Helpdesk állások, munkák Budapesten

• Act as the main interface between customers and R&D (Research & Development), building strong relationships with automotive OEMs and Tier partners.
• Develop and grow customer relationships, identifying new application opportunities and business potential.

• potenciális és meglévő ügyfelek szolgáltatási igényeinek felmérése
• Igények továbbítása az értékesítési osztály felé
• Technikai segítségnyújtás a fizetési applikációval kapcsolatban
• Az ügyfelektől beérkező panaszok és reklamációk megértése és továbbítása az illetékes társosztály felé

Ensuring timely and accurate invoice receipt by driving PDF and e-invoice adoption and reducing paper invoices Analyzing returned invoices (RTV), identifying root causes, and proactively following up with suppliers Monitoring late invoice receipt and actively chasing suppliers to avoid payment...

IT Support For Spanish Speaking Internal Colleagues Capturing And Recording User Problems Resolving Issues Through Prescribed Solutions Providing Remote Assistance Via Call, Chat, And Web Resolving Incidents And Service Requests Based On Standard Procedures Registering, Prioritizing, And...

IT Support For Spanish Speaking Internal Colleagues Capturing Specific User Problems Recording User Problems Resolving Issues Through Fixed Prescribed Solutions Handing Over Issues When Necessary Providing Remote Assistance Via Call, Chat, And Web Resolving Incidents And Service Requests Based On...

On-site support in the Budapest office and remote assistance to colleagues worldwide in English and Hungarian End-user support for PCs, Macs, mobile devices (iOS and Android), printers, scanners, and video conferencing systems Support for collaboration platforms and promotion of effective use of...

Primary contact for all helpdesk inquiries Telephone and desk-side support for software, applications, and hardware issues Building, upgrading, and maintaining PC systems Setting up network access for new users Troubleshooting and resolving problems related to viruses, email, security,...

Felhasználói támogatás nyújtása telefonon és e-mailen keresztül Hibajegyek kezelése és nyomon követése Alapvető technikai problémák megoldása Kapcsolattartás a belső IT csapattal Rendszeres riportok készítése a vezetőség számára...

Acting as main point of contact between team and client to control processes and assist communication Liaison with clients and third parties such as landlords, tenants, and their agents to ensure uninterrupted use of client premises Sourcing of leases, documents, plans, and photographs from clients...

Driving Site Strategy with localised, data-driven action plans for the Budapest hub Leading through Leaders by mentoring and growing a team of Senior Team Leads Owning Operational Excellence across Quality, Cost, and Speed metrics Acting as the Local Anchor for Customer Support in the Budapest...

Management of Technology ServiceNow queue ensuring adherence to service level response and resolution requirements Service request support including end-to-end management of L1-L3 incidents with internal and vendor resources Development of ServiceNow reporting including service level metrics...

Kiemelt incidensek megoldásának end-to-end koordinálása Szakértő kollégák munkájának irányítása és alfeladatok kiosztása Incidens- és problémajegyek rögzítése, dokumentálása, eszkalációja és lezárása Kommunikáció kézben tartása kiemelt incidens alatt Belső és külső riportok és statisztikák...

Handling service requests and inquiries from NNG’s wide range of partners (B2B) and end customers (B2C) in English and/or Hungarian Managing support requests in writing through HubSpot and Jira Service Management Taking full ownership of cases and collaborating with colleagues across teams such as...

German-Speaking L1 Support Specialist | Budapest, Hungary | Hybrid Working We’re currently supporting a major international organisation with the hire of a German-speaking Level 1 Support Specialist to join a growing IT Service Desk team based in Budapest. This is a fantastic opportunity for...

Remote and hybrid engagements delivery (SharePoint Server, SharePoint Online, Power Platform) SharePoint migrations and modernization initiatives leadership Collaboration and content architectures design aligned with Microsoft best practices Guidance on governance, security, compliance, and...

Handling of issues related to price of airline tickets Regular cooperation with Fare Distribution Center and airline customers Providing stand-by support...

Technikai tanácsadás és támogatás Szakértői szintű iránymutatás nyújtása belső ügyfelek számára Azure-alapú megoldások tervezésében, megvalósításában és üzemeltetésében, a vállalati landing zone architektúrán belül Támogatás Terraform kód írásában, felülvizsgálatában és optimalizálásában, a...

Providing 1st level technical support to customers via phone, web, email and other support channels Greeting customers in a courteous, friendly and professional manner using agreed upon procedures Taking ownership of customer issues and providing prompt and accurate feedback Communicating complex...

Design, development, and deployment of scalable, resilient, and high-performance components for the Wise Assistant Ownership of intent detection systems, contact processing pipelines, and routing logic connecting customers to automation solutions Design and implementation of solutions leveraging...

End-to-end coordination of operational activities during shifts Work organization and task assignment Ad hoc handling of operational issues Oversight of service levels across multiple teams including Aviation Service Desk, Operation Control, and Cloud Operations Full responsibility for shift...