German állások, munkák VI. kerületben

• Implement time-sensitive and business-critical projects in alignment with agreed scope, quality, timelines, and budgets.
• Oversee local project budgets up to EUR 2 million, including planning, forecasting, and financial oversight.

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email).
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Implement time-sensitive and business-critical projects in alignment with agreed scope, quality, timelines, and budgets.
• Oversee local project budgets up to EUR 2 million, including planning, forecasting, and financial oversight.

• Capture and process customer orders accurately in the ERP system, including manual order creation (email, fax, mass upload).
• Review and validate orders via OCR tools, resolve errors and discrepancies.

• Serve as the dedicated key contact for Vodafone’s strategic IoT customers globally.
• Manage senior-level customer relationships and lead service review meetings and QBRs.
• Provide proactive IoT technical service management and drive service improvements using ITIL principles.

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Develop, enhance, and maintain financial clearing and settlement applications built primarily on Oracle database technologies
• Design and implement database‑centric solutions using Oracle SQL and PL/SQL
• Build and support applications using Oracle APEX, applying HTML, CSS, and JavaScript

• Develop, enhance, and maintain financial clearing and settlement applications built primarily on Oracle database technologies
• Design and implement database‑centric solutions using Oracle SQL and PL/SQL
• Build and support applications using Oracle APEX, applying HTML, CSS, and JavaScript

• Kiemelkedő ügyfélélményt teremtesz: figyelmesen hallgatsz, empátiával reagálsz, és mindig az ügyfél érdekeit tartod szem előtt
• Német nyelven támogatod az ügyfeleket telefonon és írásban, segítőkészen, udvariasan és gyorsan – úgy, hogy közben valóban megérted, mire van szükségük.

• Take full ownership of the product lifecycle for Fixed Network and Unified Communications solutions
• Plan, develop, and manage the local and group‑aligned product portfolio within the global Product Operating Model
• Drive portfolio evolution by initiating new product and service developments

• új megoldásokat tervezel a Product ownerrel együttműködve
• öszegyűjtöd a szoftverrel kapcsolatos üzleti és technikai elvárásokat, amiket a Scrum fejlesztői csapatunkkal együttműködve valósítasz meg
• elkészíted a műszaki specifikációkat, dokumentációt

• Németül beszélő ügyfélszolgálati támogató munkatársakat keresünk csapatunkba Budapesten
• Ügyfeleink, futárpartnereink és helyszíneink támogatása élő chaten és telefonon
• A szállítási műveletek zökkenőmentes lebonyolításának biztosítása
• Támogatási funkciónk fejlesztése a támogató csapattal,