Customer bróker állások, munkák X. kerületben

• Manage and screen shared company email accounts; respond to customer inquiries in writing or forward them to the appropriate department.
• Handle customer notifications, complaints, or clarification requests with professionalism and courtesy.

• We are looking for English-speaking Customer Service Support Associates to join our team in Budapest • Supporting our customers, courier partners and locations via live chat and phone • Ensuring the smooth running of delivery operations • Developing our support function with the support team   ...

You prepare customer facing quotations by working with our Partner network, ensuring best pricing, product availability and suitability...

• You ensure high customer satisfaction through effective and efficient processing of orders to meet Customer SLA requirements
• You examine customer orders to ensure the validity of product specifications (including configuration), quantities ordered, and any special pricing agreements or requirements

• Identify, approach, and develop new customers and market opportunities.
• Build, maintain, and expand long term customer relationships that drive business growth.
• Lead customer meetings, deliver compelling presentations, and negotiate contracts with confidence.

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• You ensure high customer satisfaction through effective and efficient processing of orders to meet Customer SLA requirements
• You examine customer orders to ensure the validity of product specifications (including configuration), quantities ordered, and any special pricing agreements or requirements

Efficient Order Processing: Own the timely, accurate entry of sales orders into the system, ensuring compliance with customer SLAs and expectations...

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• You will run the entire supply chain for one of Rohlik’s key growth markets, with a direct impact on thousands of customers every day.
• We are an AI-first company — you’ll lead the transformation into a fully digital, automated and data-driven supply chain.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• You handle customer requests promptly and courteously
• You are responsible for pricing and margin decisions
• You process quote requests and sales orders according to specifications and requirements
• You verify purchase order details with sales orders and source of supply

Review and validate business demand, ensuring alignment with coherent end‑to‑end customer journeys and translating requirements into clear design documentation, including user stories, technical specifications, and architecture diagrams....

• Processing Maintenance and Manufacturer requests
• Creation of service orders in SAP analogue and order processing in the manufacturer tool
• Creation of suitable service quotes
• Implementation and management of asset data in the manufacturer tool

• IT-hibajelentések, kérdések és változtatási kérések kezelése.
• Ügyfél támogatása telefonon és írásban.
• Hibajegyek kezelése, ellenőrzése és irányítása.
• Kapcsolattartás az ügyfelek és a második szintű támogatást végző kollégákkal, szolgáltatási jegyek figyelemmel kísérése.

• Bringing in new clients based from the new markets with the help of contacting them on a daily basis
• Responsible for commercial discussions & negotiations with business associates
• Looking after the registrations of new products/ re-registration of expired products

Te leszel felelős a vevői megrendelések rögzítéséért, feldolgozásáért és visszaigazolásáért....

• You are in charge of smooth operations of the reception team and provide great customer service to our guests
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.

• Administrative support of the Service Manager
• Document verification and distribution
• Pre-sales support (filling of quotations)
• Billing preparation: issuing, collecting and tracking of proofs of performance. Clarifying the deviations. Froward of the final documentation to the account/invoice department