Customer bróker állások, munkák IX. kerületben

• Manage and screen shared company email accounts; respond to customer inquiries in writing or forward them to the appropriate department.
• Handle customer notifications, complaints, or clarification requests with professionalism and courtesy.

You prepare customer facing quotations by working with our Partner network, ensuring best pricing, product availability and suitability...

• You ensure high customer satisfaction through effective and efficient processing of orders to meet Customer SLA requirements
• You examine customer orders to ensure the validity of product specifications (including configuration), quantities ordered, and any special pricing agreements or requirements

• Identify, approach, and develop new customers and market opportunities.
• Build, maintain, and expand long term customer relationships that drive business growth.
• Lead customer meetings, deliver compelling presentations, and negotiate contracts with confidence.

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• You ensure high customer satisfaction through effective and efficient processing of orders to meet Customer SLA requirements
• You examine customer orders to ensure the validity of product specifications (including configuration), quantities ordered, and any special pricing agreements or requirements

Efficient Order Processing: Own the timely, accurate entry of sales orders into the system, ensuring compliance with customer SLAs and expectations...

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• You will run the entire supply chain for one of Rohlik’s key growth markets, with a direct impact on thousands of customers every day.
• We are an AI-first company — you’ll lead the transformation into a fully digital, automated and data-driven supply chain.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• You handle customer requests promptly and courteously
• You are responsible for pricing and margin decisions
• You process quote requests and sales orders according to specifications and requirements
• You verify purchase order details with sales orders and source of supply

• Processing Maintenance and Manufacturer requests
• Creation of service orders in SAP analogue and order processing in the manufacturer tool
• Creation of suitable service quotes
• Implementation and management of asset data in the manufacturer tool

• Bringing in new clients based from the new markets with the help of contacting them on a daily basis
• Responsible for commercial discussions & negotiations with business associates
• Looking after the registrations of new products/ re-registration of expired products

Te leszel felelős a vevői megrendelések rögzítéséért, feldolgozásáért és visszaigazolásáért....

• You are in charge of smooth operations of the reception team and provide great customer service to our guests
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.

• Administrative support of the Service Manager
• Document verification and distribution
• Pre-sales support (filling of quotations)
• Billing preparation: issuing, collecting and tracking of proofs of performance. Clarifying the deviations. Froward of the final documentation to the account/invoice department

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Location: Budapest, Hungary – 9th District, Mill Park office building
• Job Type: Full-time
• Contract: Maternity cover (until the incumbent returns)
• Office Presence: Required once per week

• Logistical processing of the customer orders;
• Arrangement and management of urgent shipments by air and by road;
• Development and management of the Hungarian suppliers'network, on a quantitative basis as well as on a qualitative basis;
• Ensurement of the right level of quality of the shipments performed;