Head of customer service állások, munkák

• Lead and manage the team, supporting them with their development needs and driving their full performance
• Oversee and coordinate Service Delivery and Service Administration teams across DACH.
• Provide support and technical insight to our customers

Develop innovative business data and analytics concepts, strategies, and solutions for our clients in both national and international contexts...

• Leading the Operations team to ensure on-time delivery, strong margins, high OBQ (outbound quality), and complete order fulfillment
• Developing an effective Operations organization through hiring, coaching, and building a focused, collaborative culture

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

Have in depth knowledge of customers, understand their needs and have strong knowledge of the business, products and processes....

Responsibility for global bioprocess services, including customer support organisation* Development and implementation of a sustainable global service strategy and new business models* Management and further development of international service teams (field service, technical support)* Ensuring...

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

• Secure the fastest response time and quality of customer services and support requests
• Lead, develop and guide the organization to meet the set targets and goals
• Active participation in developing the services and support processes within Maillefer Aftermarket

• Preparing technical proposals and guarantees to support commercial sales
• Developing familiarity with CT product manufacturing, and working alongside Operations teams to coordinate and inform technical support for customers

• Develop and implement commercial strategies for assigned territories, in alignment with Magtrol's goals.
• Maintain and grow existing customer relationships through regular visits, technical support, and follow-ups.
• Identify and qualify new business opportunities in key segments.

• Expansion and internationalization of the European forwarding and warehouse network
• Development of network strategies for FMCG supply, 3PL management, and international expansion
• Ensuring compliance in customs, export, dangerous goods, and shipping documentation

Serve as the main point of contact for a portfolio of up to 20–25 clients, building lasting relationships and acting as their advocate within suena...

Strategic and operational management of CTDI Europe's global purchasing and sales business (Asset Recovery Services) for the product groups telecommunications infrastructure, CPE (set-top boxes, modems, routers), IP network technology and storage...

• Primary responsibility for the acquisition of new clients and generation of new business
• Expansion of the customer base in the Benelux sales region and realization of assigned sales targets
• Identification of prospects, pitching products and services, and closing of deals with new customers

The AO is a medically guided, not-for-profit organization, a global network of surgeons, and the world's leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We are home to people from all over the world, from...

• Contributing to develop a scalable operating model for “Full-Service Residences” and “Covivio to Share”.
• Lead the pre-opening phase of the Alexanderplatz project and ensure a successful operational Go-Live.

• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.

• Leading and being accountable for sales in defined area and solutions, mainly in East and Central Germany.
• Managing sales cases from the development phase into contract signature including preparation of technical and commercial quotations and delivery contracts.