Junior it helpdesk munkatárs állások, munkák

• Manage and track sales orders from receipt to fulfillment.
• Provide customer support via phone and email, handling inquiries, orders, billing issues, and shipping information.
• Coordinate communication and collaboration between internal departments such as printing, logistics, marketing, and finance.

• kis- és középvállalati ügyfél eredményes akvizíciója, akvizíciós folyamatok hatékony szervezése, új ügyfelek felkutatása, tárgyalás és javaslattétel a banki termékek és azok kondícióit illetően,
• meglévő kis- és középvállalati ügyfelekkel való proaktív kapcsolattartás,

• Ügyfeleinkkel és társosztályainkkal történő kapcsolattartás
• Gépkocsi, cseregépkocsi átadás-átvétel az autók műszaki és esztétikai állapotának ellenőrzése
• Az elvégzett feladatok adminisztrációja
• Gépjárművek mozgatása

• Szerverek üzemeltetése és felügyelete
• A kliens géppark működtetése és karbantartása
• Hálózati infrastruktúra üzemeltetése
• Naplófájlok és hibaüzenetek elemzése, problémák feltárása és diagnosztizálása
• Helpdesk jellegű támogatás nyújtása szerverek, SQL, web, IIS stb. területen

• Support and guide a part of the test engineering team, helping colleagues grow while you are growing as a Leader as well.
• Contribute to shaping the test strategy for our products, learning how to translate business and customer needs into practical test approaches.

Value Stream Responsibilities: •    Master Scheduling, Planning and Date Management o    Understand the order requirements and the execution plan developed at quotation phase by the quote coordinator, verify the order lead time and take the appropriate actions in case of misalignment o    Order...

Troubleshoot and resolve advanced issues for customers related to the iREMS software, providing advice and expert knowledge by email, chat, and web channels Work closely with Product Development and DevOps to diagnose problems and deliver solutions to our customers often liaising with the software...

Administer and configure liquidity hubs (OneZero, PrimeXM, Centroid, FXCubic, etc.) to ensure continuous uptime and performance. Manage client onboarding processes, including setup via FIX, MT4/MT5, and give-up (dropcopy) connectors. Monitor client operations, route profiles, and configure risk...

Provides first and second level support to end-users including problem recognition, research, isolation, and resolution steps. Troubleshoots and resolves issues; coaches, mentors and encourages users. Participates in special projects as requested. Mentors and coaches on technical solutions. Serves...

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Customer Success Engineer (f/m/d) 100% Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth,...

• Collaborate with the regional and global D&T organization to enhance the local network infrastructure (keyword: network architecture, OT-segmentation)
• Participate in local, regional, and global D&T projects and coordinate roll-out of same on local site level

IT Onsite Support Specialist Rothschild & Co Rothschild & Co is one of the world's largest independent financial advisory groups. We offer a distinct perspective that makes a meaningful difference to our clients’ business and wealth. With a team of 4,600 talented financial services specialists on...

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

• Represent BWI engineering at OEM technical center locations
• Work closely with the suspension engineering departments of German OEMs to understand their needs and challenges related to new launches
• Present BWI technical solutions to address those needs

• Represent and perpetuate HydraFacial's customer service values.
• Promptly respond to incoming customer inquiries by phone, via chat or video call, Zoom etc.
• Complete and accurate data entry and documentation of customer interaction.
• Follow up on customer inquiries and document response.

• Hívások, bejelentések fogadása, adminisztrációja a Service Desk rendszerben
• Felhasználói támogatás nyújtása (helyszíni, távoli)
• Kliens oldali szerviz tevékenység ellátása
• Raktárkészlet kezelése, hozzákapcsolódó adminisztrációs feladatok
• Telefonközpont mellékek adminisztrációja

IT Service Manager 100% (f/m/d) Your Responsibility In your Responsibility as an IT Service Manager you will play a key role in the design, implementation, and optimization of IT Service Management solutions for the UBS Card Center using BMC Helix ITSM SaaS. You will be responsible for gathering...

• Du analysierst und bearbeitest After‑Sales‑Anfragen (Schwerpunkt Retouren & Lieferungen) und stehst dabei im direkten Austausch mit unseren Kunden
• Du steuerst und überwachst alle Vorgänge zuverlässig innerhalb der vereinbarten Service Levels