Junior it helpdesk munkatárs állások, munkák Külföldön

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Customer Success Engineer (f/m/d) 100% Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth,...

• Collaborate with the regional and global D&T organization to enhance the local network infrastructure (keyword: network architecture, OT-segmentation)
• Participate in local, regional, and global D&T projects and coordinate roll-out of same on local site level

IT Onsite Support Specialist Rothschild & Co Rothschild & Co is one of the world's largest independent financial advisory groups. We offer a distinct perspective that makes a meaningful difference to our clients’ business and wealth. With a team of 4,600 talented financial services specialists on...

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

• Represent BWI engineering at OEM technical center locations
• Work closely with the suspension engineering departments of German OEMs to understand their needs and challenges related to new launches
• Present BWI technical solutions to address those needs

• Represent and perpetuate HydraFacial's customer service values.
• Promptly respond to incoming customer inquiries by phone, via chat or video call, Zoom etc.
• Complete and accurate data entry and documentation of customer interaction.
• Follow up on customer inquiries and document response.

IT Service Manager 100% (f/m/d) Your Responsibility In your Responsibility as an IT Service Manager you will play a key role in the design, implementation, and optimization of IT Service Management solutions for the UBS Card Center using BMC Helix ITSM SaaS. You will be responsible for gathering...

• Du analysierst und bearbeitest After‑Sales‑Anfragen (Schwerpunkt Retouren & Lieferungen) und stehst dabei im direkten Austausch mit unseren Kunden
• Du steuerst und überwachst alle Vorgänge zuverlässig innerhalb der vereinbarten Service Levels

As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector...

• Manage and respond to distributor inquiries in a timely and professional manner
• Process and follow distributor orders and requests accurately and ensure smooth and timely order fulfillment

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

Conducting mathematical research in one of the above-mentioned subfields. Developing software packages to support the research project. Publishing research results and presenting them at conferences Contributing to teaching activities and, if required, supervising student assistants. ...

• Create clear, user friendly copy for UX/UI, support content and other communication materials.
• Coordinate and continuously improve translation workflows and processes, collaborating closely with internal teams and external partners

• Work closely together in a team of Sales Managers and Customer Sales Support
• Support the sales team in physical and digital customer interactions (e.g. (online) product demonstration, social selling, LinkedIn…)
• Qualify leads and conduct first outreaches

• Technical interface to the customer:
• for providing remote or on-site technical support during battery integration, testing and production failures
• for customer battery lab- and vehicle integration and testing.
• to analyze battery failures or integration issues

Own the entire sales strategy and execution for your key customers, including territory & account planning, pipeline & opportunity management, and forecasting....