Helpdesk munkatárs állások, munkák középiskolai végzettséggel

• A felhasználók informatikai kérdéseivel, problémáival kapcsolatos feladatok megoldása.
• Különböző üzleti, ügyfél specifikus alkalmazások 1. szintű támogatása.

• Managing customer requests and queries
• Logging, assigning, tracking progress of complaints & claims from receipt to completion
• Interacting with customers and collaborators in a professional, friendly and efficient manner
• Coordinating the allocated portfolio (key customers)’s queries end-to-end

• Maintain customer and material master database
• Enter customer orders and follow them up
• Manage customer requests and queries
• Logging, assigning and tracking the progress of complaints & claims from receipt to completion

YOUR ROLE   As a Service Desk Specialist, you will play a key role in delivering technical excellence and ensuring client satisfaction.   YOU WILL:   Support Users: Provide efficient remote and on-site assistance to resolve client issues across Microsoft 365, Windows, and networking environments.  ...

Modernize meeting rooms & lead MTR rollout: Assess current state, define standards, select hardware, manage vendors, execute pilots, training, adoption, and tracking, and set up monitoring, support processes, and SLAs....

Cègünk olyan egyedi befektetèsi forma elindítàsàban segíti ügyfeleit, ahol alacsony költsègek mellett korrekt nyeresèg èrhető el, szemèlyre szabott módon. Nem csak egy terméket, hanem képzést is adunk. Ennek a folyamatnak az elősegítèsère keresünk olyan munkatàrsakat, akik ajànlàsokat adnak,...

• Provide Level 1 & 2 technical support for users (hardware, software, network, and peripherals)
• Diagnose and resolve incidents via ticketing tools (remote & on-site support)
• Install, configure, and maintain devices, applications & user accounts

• Be the first point of contact in our brand-new office entrance at “HanSafran," creating a welcoming atmosphere for our visitors, business partners and employees.
• Keep communication flowing by managing and directing calls, emails and correspondence with ease and professionalism.

• Provide Level 2 technical support for enterprise customers, working closely with Level 1 (customer service) and in coordination with Level 3 (experts and external partners).
• Troubleshoot, analyze and resolve complex issues across IT and telecom environments (fixed, mobile, data, VoIP, networks).

• Provide Level 2 technical support for enterprise customers, working closely with Level 1 (customer service) and in coordination with Level 3 (experts and external partners).
• Troubleshoot, analyze and resolve complex issues across IT and telecom environments (fixed, mobile, data, VoIP, networks).

Értékesítési vezető munkájának támogatása Új potenciális vállalati ügyfelek megkeresése Ügyfelek érdeklődésének felkeltése, igényfelmérés, tájékoztatás a faktoring szolgáltatásokról Tárgyalási időpontok egyeztetése...

Informatikai eszközök üzemeltetési feladatainak ellátása Hibák elhárítása Sérülékenységek feltérképezése...

• Understand and convert customer needs into complete product offering (product understanding is required for this activity)
• Prepare and follow up quotes based on pricing guidelines from the commercial team, with the authority (within company rules) to close sales and maximize quote conversion

• Manage and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Entra ID)
• Maintain and optimize our Hyper-V and Windows Server infrastructure
• Provide IT support across all levels (1st to 3rd line)
• Drive automation and AI-enabled workflows to improve efficiency and user experience