Service manager it service operations m f d állások, munkák

Lead the design, implementation, and lifecycle management of endpoint security services across enterprise environments - focusing on platforms such as Microsoft Defender Suite and TXOne Stellar....

Deine Aufgaben: • Leitung und Organisation des Servicebereichs (à la carte, Frühstück, Banketts, Events) sowie des Serviceteams • Förderung, Schulung und Einsatzplanung des Serviceteams • Persönlicher, authentischer Gästeservice auf hohem Niveau • Gestaltung der Weinkarte und Umsetzung unseres...

• Lead and manage an international team of 8, both technically and disciplinarily
• Oversee the coordination, execution, and operational delivery of SCADA systems and software deployment

What you'll build We are seeking a highly skilled and motivated professional (f/m/d) to join our Sales & Services team in the Premium Hub Center of Expertise (CoE) for Customer & Vendor Management. You will drive customer success and innovation of SAP's most strategic customers in the area of...

Lead and further develop our IT Operations and User Support teams....

Drive and support the implementation and follow-up ofGlobal Branch Excellence (GBE) as well other Excellence programs across all Business Units as well as global ad hoc initiatives....

• Disciplinary management of the Sales Applications Team in Wiesbaden
• Technical leadership of virtually extended team members (esp. in Barcelona, Spain)
• IT business partner and main contact for the worldwide sales departments

• Disciplinary management of the FI & CO Applications Team in Wiesbaden
• Technical leadership of virtually extended team members (esp. in Barcelona, Spain)
• IT business partner and main contact for the worldwide FI & CO departments

Design and implement secure authorization frameworks across SAP Cloud ERP and SAP BTP Services, integrating identity and access services with effective role management and UI/UX-aware access design for seamless user experience...

• As Service Delivery process owner, design, build and manage the delivery of IT services to internal and external stakeholders in alignment with SLAs and KPIs
• Conception, design, engineering and implementation of infrastructure projects in the cloud 

In this role, you will join a global team in SAP Business Transformation Management Customer Success to make the Integrated Toolchain a reality at selected strategic customers. You will identify use cases for the Integrated Toolchain based on individual customer needs, drive the realization of...

Act as a global domain champion for SAP BTP, Cloud Native architecture and Event Driven Architecture, owning maturity and consumption KPIs in alignment with the FRE framework....

• Market development in alignment with the Commercial Operations team
• Developing and conducting product trainings (online and classroom)
• Participation in product launch activities
• Answering questions from the local sales and service organizations
• Support on customer visits, exhibitions and congresses

• You provide daily troubleshooting and support to users, ensuring a seamless experience
• You participate in routine platform maintenance and upgrade processes, keeping our systems up-to-date

• Be part of our internal IT team leading the corporation to the next generation SAP ERP system: S/4HANA.
• Design, evaluate and implement technical integration concepts in a hybrid SAP system landscape as well non-SAP on-premise and cloud applications

Empower customer success: Partner proactively with customers to enhance their adoption and sustainable consumption of SAP BDC services, coordinating closely with the Account Team....

• Team leader for SCM and logistics team, involved in day-to-day business and taking on tasks within the team
• Responsible in demand/supply planning and shipments from Asia
• Monthly reports for Management and Sales Team

Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team....

• Support our customers on their transformation to SAP S/4HANA / Intelligent Enterprise
• Delivery of remote and onsite services together with our experts for global customers with focus on system optimization, conceptual planning as well as empowering the customers with newest best practice knowledge.

• Ensure reliability and uptime of our production systems (Kubernetes, networks, storage)
• Automate infrastructure using Terraform, Ansible, Puppet, etc.
• Operate and evolve monitoring and observability with Prometheus, Grafana, Loki, Cribl.io