Service manager it service operations m f d állások, munkák Németországban

• IT Operations Management: Oversee IT services to ensure alignment with business needs and efficient operations.
• Incident & Problem Management: Coordinate resolution of major incidents, minimize business disruption, and perform root cause analysis.

• Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
• Ensuring transparency and consistency across current, future, and end-of-life IT services
• Defining and governing service design principles, structures, and documentation standards

• Manage and grow strategic accounts in the food service segment
• Identify and acquire new customers with a true ‘hunter' mentality
• Develop and execute strategic account plans to achieve revenue and margin targets
• Collaborate with internal teams to create customized solutions for customers

• You will lead a hybrid business and IT rollout team, managing operations in a dynamic international environment
• Your responsibilities will include implementing SAP S/4HANA and Salesforce across our global Sales & Service sites, based on a centrally integrated template

• Manage onboarding/offboarding, ensuring IT equipment and software readiness.
• Coordinate hardware/software orders and employee IT support requests.
• Troubleshoot issues with devices and local infrastructure (network/connectivity).

• Manage all lifecycle stages of M&A/PMI projects from the Service perspective, including both Due Diligence as well as Post-Merger Integration projects
• Develop and apply upside potential & risk scenario assessment frameworks for Service

• Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
• Ensuring transparency and consistency across current, future, and end-of-life IT services
• Defining and governing service design principles, structures, and documentation standards

• Enable the business line to secure optimal supplier agreements, balancing cost efficiency and speed to market.
• Drive cost savings and value generation through strategic sourcing and supplier negotiations.
• Collaborate with the Global Procurement Center to leverage global procurement synergies.

• Coordination of system and segment operation as much as the service engineering team
• Coordination of technical and operational System Level aspects with the operations managers (MOMs, SOMs and others) and engineers of the Centers and Segments

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Lead the design, implementation, and lifecycle management of endpoint security services across enterprise environments - focusing on platforms such as Microsoft Defender Suite and TXOne Stellar....

• Lead and manage an international team of 8, both technically and disciplinarily
• Oversee the coordination, execution, and operational delivery of SCADA systems and software deployment

What you'll build We are seeking a highly skilled and motivated professional (f/m/d) to join our Sales & Services team in the Premium Hub Center of Expertise (CoE) for Customer & Vendor Management. You will drive customer success and innovation of SAP's most strategic customers in the area of...

Lead and further develop our IT Operations and User Support teams....

Drive and support the implementation and follow-up ofGlobal Branch Excellence (GBE) as well other Excellence programs across all Business Units as well as global ad hoc initiatives....

• Disciplinary management of the Sales Applications Team in Wiesbaden
• Technical leadership of virtually extended team members (esp. in Barcelona, Spain)
• IT business partner and main contact for the worldwide sales departments

• Disciplinary management of the FI & CO Applications Team in Wiesbaden
• Technical leadership of virtually extended team members (esp. in Barcelona, Spain)
• IT business partner and main contact for the worldwide FI & CO departments

Design and implement secure authorization frameworks across SAP Cloud ERP and SAP BTP Services, integrating identity and access services with effective role management and UI/UX-aware access design for seamless user experience...

In this role, you will join a global team in SAP Business Transformation Management Customer Success to make the Integrated Toolchain a reality at selected strategic customers. You will identify use cases for the Integrated Toolchain based on individual customer needs, drive the realization of...

Act as a global domain champion for SAP BTP, Cloud Native architecture and Event Driven Architecture, owning maturity and consumption KPIs in alignment with the FRE framework....