Service manager it service operations m f d állások, munkák egyetemi végzettséggel

• Kapcsolattartás a különböző csapatok között a RUN fázisban.
• Új szolgáltatások bevezetése utáni feladatok és projektek megtervezése és koordinálása. Többek között, de nem kizáróan: felmerülő problémák megoldása, karbantartási feladatok és kisebb fejlesztések végig vitele.

• Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
• Ensuring transparency and consistency across current, future, and end-of-life IT services
• Defining and governing service design principles, structures, and documentation standards

• Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
• Ensuring transparency and consistency across current, future, and end-of-life IT services
• Defining and governing service design principles, structures, and documentation standards

• Enable the business line to secure optimal supplier agreements, balancing cost efficiency and speed to market.
• Drive cost savings and value generation through strategic sourcing and supplier negotiations.
• Collaborate with the Global Procurement Center to leverage global procurement synergies.

Lead the design, implementation, and lifecycle management of endpoint security services across enterprise environments - focusing on platforms such as Microsoft Defender Suite and TXOne Stellar....

Design and implement secure authorization frameworks across SAP Cloud ERP and SAP BTP Services, integrating identity and access services with effective role management and UI/UX-aware access design for seamless user experience...

• Market development in alignment with the Commercial Operations team
• Developing and conducting product trainings (online and classroom)
• Participation in product launch activities
• Answering questions from the local sales and service organizations
• Support on customer visits, exhibitions and congresses

• Ensure reliability and uptime of our production systems (Kubernetes, networks, storage)
• Automate infrastructure using Terraform, Ansible, Puppet, etc.
• Operate and evolve monitoring and observability with Prometheus, Grafana, Loki, Cribl.io