Service manager it service operations m f d állások, munkák it üzemeltetés, telekommunikáció területen

• Kapcsolattartás a különböző csapatok között a RUN fázisban.
• Új szolgáltatások bevezetése utáni feladatok és projektek megtervezése és koordinálása. Többek között, de nem kizáróan: felmerülő problémák megoldása, karbantartási feladatok és kisebb fejlesztések végig vitele.

• IT Operations Management: Oversee IT services to ensure alignment with business needs and efficient operations.
• Incident & Problem Management: Coordinate resolution of major incidents, minimize business disruption, and perform root cause analysis.

Serving as the single point of contact for energy clients, managing ongoing support engagements and maintaining strong relationships with C-1/C-2 stakeholders Coordinating planned and unplanned maintenance windows to minimize business disruption and act as the escalation point for critical...

Serving as the single point of contact for energy clients, managing ongoing support engagements and maintaining strong relationships with C-1/C-2 stakeholders Coordinating planned and unplanned maintenance windows to minimize business disruption and act as the escalation point for critical...

Serving as the single point of contact for energy clients, managing ongoing support engagements and maintaining strong relationships with C-1/C-2 stakeholders Coordinating planned and unplanned maintenance windows to minimize business disruption and act as the escalation point for critical...

Helping improve support and maintenance procedures Cooperating with and advising project management on demand Acting as the SPOC for support and other continuous engagements Driving internal takeovers from project teams Assisting delivery teams with product training and support Coordinating...

• Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
• Ensuring transparency and consistency across current, future, and end-of-life IT services
• Defining and governing service design principles, structures, and documentation standards

• provide high service quality to customers for a set of services which has the potential to be customer facing as needed
• ensure that standard operations, monitoring, and escalation processes are applied consistently across a portfolio of services

• You will lead a hybrid business and IT rollout team, managing operations in a dynamic international environment
• Your responsibilities will include implementing SAP S/4HANA and Salesforce across our global Sales & Service sites, based on a centrally integrated template

• Manage onboarding/offboarding, ensuring IT equipment and software readiness.
• Coordinate hardware/software orders and employee IT support requests.
• Troubleshoot issues with devices and local infrastructure (network/connectivity).

• Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
• Ensuring transparency and consistency across current, future, and end-of-life IT services
• Defining and governing service design principles, structures, and documentation standards

• Coordination of system and segment operation as much as the service engineering team
• Coordination of technical and operational System Level aspects with the operations managers (MOMs, SOMs and others) and engineers of the Centers and Segments

Enablement & differentiation: Lead customer events and deliver persuasive narratives that establish competitive differentiation....

Lead the design, implementation, and lifecycle management of endpoint security services across enterprise environments - focusing on platforms such as Microsoft Defender Suite and TXOne Stellar....

• Lead and manage an international team of 8, both technically and disciplinarily
• Oversee the coordination, execution, and operational delivery of SCADA systems and software deployment

Lead and further develop our IT Operations and User Support teams....

Design and implement secure authorization frameworks across SAP Cloud ERP and SAP BTP Services, integrating identity and access services with effective role management and UI/UX-aware access design for seamless user experience...

• As Service Delivery process owner, design, build and manage the delivery of IT services to internal and external stakeholders in alignment with SLAs and KPIs
• Conception, design, engineering and implementation of infrastructure projects in the cloud 

• You provide daily troubleshooting and support to users, ensuring a seamless experience
• You participate in routine platform maintenance and upgrade processes, keeping our systems up-to-date

• Be part of our internal IT team leading the corporation to the next generation SAP ERP system: S/4HANA.
• Design, evaluate and implement technical integration concepts in a hybrid SAP system landscape as well non-SAP on-premise and cloud applications