Service manager it service operations m f d állások, munkák it, telecom vezető kategóriában

• IT Operations Management: Oversee IT services to ensure alignment with business needs and efficient operations.
• Incident & Problem Management: Coordinate resolution of major incidents, minimize business disruption, and perform root cause analysis.

• Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
• Ensuring transparency and consistency across current, future, and end-of-life IT services
• Defining and governing service design principles, structures, and documentation standards

• provide high service quality to customers for a set of services which has the potential to be customer facing as needed
• ensure that standard operations, monitoring, and escalation processes are applied consistently across a portfolio of services

• Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
• Ensuring transparency and consistency across current, future, and end-of-life IT services
• Defining and governing service design principles, structures, and documentation standards

Lead the design, implementation, and lifecycle management of endpoint security services across enterprise environments - focusing on platforms such as Microsoft Defender Suite and TXOne Stellar....

• Lead and manage an international team of 8, both technically and disciplinarily
• Oversee the coordination, execution, and operational delivery of SCADA systems and software deployment

Lead and further develop our IT Operations and User Support teams....

• As Service Delivery process owner, design, build and manage the delivery of IT services to internal and external stakeholders in alignment with SLAs and KPIs
• Conception, design, engineering and implementation of infrastructure projects in the cloud