It support manager állások, munkák

• Mindestens 18 Jahre alt
• Eigenes Smartphone oder Tablet
• 5–10 Stunden pro Woche Zeit
• Hohe Aufmerksamkeit für Details
• Stabile Internetverbindung

• Mindestens 18 Jahre alt
• Eigenes Smartphone oder Tablet
• 5–10 Stunden pro Woche Zeit
• Hohe Aufmerksamkeit für Details
• Stabile Internetverbindung

• Mindestens 18 Jahre alt
• Eigenes Smartphone oder Tablet
• 5–10 Stunden pro Woche Zeit
• Hohe Aufmerksamkeit für Details
• Stabile Internetverbindung

Responsibility for our knowledge management system, from selection and configuration through rollout and sustainable adoption in the relevant teams...

Kiemelt incidensek megoldásának end-to-end koordinálása Szakértő kollégák munkájának irányítása Alfeladatok kiosztása Incidens- és problémajegyek rögzítése Incidens- és problémajegyek dokumentálása Incidens- és problémajegyek eszkalációja Incidens- és problémajegyek lezárása Kommunikáció kézben...

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

• Mindestens 18 Jahre alt
• Eigenes Smartphone oder Tablet
• 5–10 Stunden pro Woche Zeit
• Hohe Aufmerksamkeit für Details
• Stabile Internetverbindung

Handling service requests and inquiries from NNG’s wide range of partners (B2B) and end customers (B2C) in English and/or Hungarian Managing support requests in writing through HubSpot and Jira Service Management Taking full ownership of cases and collaborating with colleagues across teams such as...

Management of Technology ServiceNow queue ensuring adherence to service level response and resolution requirements Service request support including end-to-end management of L1-L3 incidents with internal and vendor resources Development of ServiceNow reporting including service level metrics...

• Sicherstellung für den gesamten Betrieb der IT-System- und Applikationslandschaft mit rund 350 Clients und etwa 120 Servern inkl. Netzwerk, Server, Active Directory und Data Center
• Hauptverantwortliche Betreuung und Weiterentwicklung unserer M365 Umgebung

• Lead Reporting: Create FVL P&L statements, market and business analysis, and financial and operational performance reports.
• Performance Analysis: Analyze business performance, identify pain points, and make proactive improvement suggestions.

German-Speaking L1 Support Specialist | Budapest, Hungary | Hybrid Working We’re currently supporting a major international organisation with the hire of a German-speaking Level 1 Support Specialist to join a growing IT Service Desk team based in Budapest. This is a fantastic opportunity for...

Office Management & Events: Du sorgst für einen reibungslosen Büroalltag (Büromaterial, Früchte, Post, Dienstleister), unterstützt bei Firmenevents und sorgst für eine angenehme Büroatmosphäre...

• Administer servers, storage systems, and network infrastructure.
• Deploy, configure, and maintain servers, network devices, and firewalls. Ensure optimal performance.
• Monitor infrastructure health and application performance. Analyze logs, troubleshoot outages, and improve reliability.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

With your enthusiasm for technical support, you will assist the Infrastructure team offer first and second-level support for end-users, including diagnosing and resolving software and hardware-related problems...

• Lead the Group Competence Center IT Support within Group IT Operations and build and manage an international, interdisciplinary team
• Drive the strategic and operational development of Group IT support
• Define and improve global standards, tools, and processes

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

Independently troubleshoot and resolve issues related to ERP and integrated applications, escalating to other IT teams as infrastructure or networking, or third-party vendors when necessary....