Help állások, munkák

• Lead, coach, and develop a 5-person international help desk team 
• Own daily operations, workload distribution, and ticket prioritization 
• Ensure SLA compliance, service quality, and continuous improvement 
• Act as a senior (L2/L3) escalation point for complex and critical incidents 

Ha olyan munkát keresel, ahol nemcsak emberekkel beszélgethetsz, hanem valódi értéket is adhatsz nekik, miközben folyamatosan fejlődsz és egyre sikeresebb leszel az értékesítésben, akkor jó helyen jársz! Nálunk nem kell kéretlenül hívogatnod senkit, mert meglévő ügyfélkörrel dolgozunk, akik már...

• Biztosítási termékekkel kapcsolatos ügyfél-tájékoztatás telefonon és írásban,
• értékesítő munkatársak támogatása (help-desk) telefonon,
• reklamációk megoldása önállóan, valamint társterületekkel együttműködve,
• legalább egy éves munkatapasztalat megszerzése után személyes ügyfélkiszolgálás is.

• Weboldal szövegeinek frissítése, karbantartása (landingek, funkcióoldalak, FAQ, blog/ismertetők – ami releváns)
• Új funkciók leírása: short & long form szövegek, release note jellegű anyagok, termékoldali magyarázatok
• Esettanulmányok készítése (sikertörténetek)

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

Delivering client engagements as part of a team or individually as a subject matter expert in Intelligent Process Automation and large-scale (digital) transformational change....

• Providing support to Tesco colleagues and customers in connection with Clubcard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

• UK customers delivery booking management
• Nordic customers delivery booking management
• Benelux customers delivery booking management
• Tilburg, Nitra, Yusen Warehouses communication
• Delivery releases
• Return management
• Various file submissions using macro
• Help with process improvement activities

• Job location: Budapest, Hungary, 9th District, Mill Park office building
• Role type: permanent
• Full time employment, 40 hours/week
• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email

• Job location: Budapest, Hungary, 9th District, Mill Park office building
• Role type: permanent
• Full time employment, 40 hours/week
• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email

• Support UX flows, IA, and early‑stage concepts for apps and web experiences.
• Create and iterate wireframes, mid‑fidelity layouts, and simple prototypes in Figma.
• Prepare design handoffs (specs, behaviour notes, component references).

Your main goal will be to consistently improve the way our stores operate with help from the Operations Team. Fast delivery and fl uent operations consist of a large fi eld of things, this is one of the key day to day operational tasks you’ll be working on....

• As part of our team, we will count on you to…
• develop skills and know-how towards the service offerings of the teams,
• participation in complex advisory projects in connection with special cross border transactions (e.g. transformations, acquisitions, etc.),

• Prepare payment proposal and payment files according to SOPs
• Ensure the Payments are executed on time as per the Bank Cut off time
• Coordinate any payment exceptions and promptly follow up with bank POC for resolutions
• Perform bank clearing and prepare payment forecasts

• Combining strong technical skills with practical commercial, legislative and industry knowledge to lead in developing Payroll Operate services
• Being a central point of contact – liaising with international clients
• Generating new business opportunities 

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

What awaits you? •Help build the QLab – a hub for digitalization & Analytics for Total Vehicle Quality •You'll be at the forefront of our cutting-edge electric car production plant, bringing a tech-forward mindset to our operations. •Dive into diverse challenges: from machine learning and data...

You will support the daily administrative and operational tasks connected to MOL’s fuel export–import processes. You will cooperate with the Group Fuels Trading team and other internal stakeholders while learning the fundamentals of international product movements and related compliance...

• Managing my Calendar: Setting up meetings and making sure I’m where I need to be.
• Handling Emails: Keeping my inbox clean and replying to messages so nothing gets missed.
• Customer Support: Helping out my customers and answering their questions with a friendly tone.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.