EMEA Windows Operations Director

    Secure your tomorrow with Unisys: A great place to learn and grow your career! At Unisys, every associate makes a difference. Here, you have the opportunity to learn new skills, apply your expertise, explore local and global challenges, and solve complex technology issues with creative solutions and diverse teams. You are part of a team that drives change and delivers results on a daily basis. Our success is a direct result of our people.

Main job Responsibilities, scope of activities:

    People/Project Management / Co-ordination
    • Coordination of tasks across multiple delivery teams and Client Interfacing
    • Interfacing with the client in Understanding Client requirements
    • Classification of all Server build and de-commissioning requests
    • Ownership, monitoring, tracking and communication of each server in the build process
    • Periodic Reporting on Metrics of server builds
    • Creation and maintaining applicable reports
    • KPI & Pyramid management
    Communication
    • Project status, Client updates, Customer communications, Accomplishments and Goals
    • Act as liaison between support team and peer support teams, customers and vendors.
    • Communicate issues and solutions that may impact the team.
    • Provide weekly, monthly statuses and achivements

NECESSARY SKILLS FOR THE POSITION:

  • 7 to 12 Years of People/ Project Management experience
  • At least additional 5+ Years experience in the areas of Windows Server and its sub technologies
  • Should have a good understanding of Remote support Environment, Cloud technologies
  • Demonstrate excellent customer service skills
  • Excellent Communication skills (both written and verbal)
  • Effectively manage multiple Projects in Parallel
  • Demonstrate excellent organization & conflict resolution skills
  • ITSM & Windows, Cloud Certification is an added advantage
  • A good Understanding of ITIL Processes
  • Should have working knowledge in Incident and Change Management tools (Similar to BMC Remedy & Service Now)

IN RETURN OF YOUR HARD WORK WE PROVIDE THE FOLLOWINGS:

  • Market leading salary / compensation package - we truly value your efforts and dedication
  • Home office options
  • Fulfill a brand new position in EMEA
  • Full responsibility and ownership
  • Room for creativity, ideas
  • Occasional business travels to the client sites within EMEA
  • Fully paid trainings – all the materials and exam fees are covered by Us

Sector(s):

  • Corporate Leadership, Management
  • Head of IT
  • IT Operation, Telecommunication
  • IT, Telecom Manager
  • Full time

Experience required:

  • 5-10 years professional experience

Required language level:

  • English - intermediate / communication

Job location:

Budapest

How to apply/ contact information:

You can apply with the „Jelentkezem" button underneath.