Our Client is a market leader and globally well-known Software Developer Firm that has cloud based solutions for Clients from the Life Sciences. Thanks to the rapidly growing organization we are looking for Delivery Executive / Program Manager.


As the Delivery Executive for the Services team, you will actively engage with industry partners will help drive campaigns and content to help grow the pipeline. The Delivery Executive is focused on the successful delivery of our cloud implementations, playing an integral role in the adoption of our application, and ensuring the success for our clients. You will be responsible for the end-to-end delivery of our engagements, so experience leading projecting from start to finish is a must. To succeed in this role, you must have a passion for client success bolstered by the project management chops needed to confirm the successful delivery of your programs.

  • Drive business development including: supporting pre-sales activities, participating in sales calls, and developing proposals
  • Build relationships cross divisionally with sales and product development, working collaboratively to address client needs throughout the delivery of our programs
  • Help define ArisGlobal solutions on Sales, Service, Marketing, LifeSphere for clients
  • Support the successful delivery of our software solutions
  • Push the design of industry accelerators and assets to support differentiation and delivery excellence
  • Drive key partnership relationships while developing and supporting broad solutions
  • Develop CRM strategy for clients
  • Map functional requirements to our products features and functionality
  • Disseminate best practices on solution positioning and delivery
  • Mentor other team members in business analysis, project management, and our business solution best practices.


  • Bachelor's Degree from a four-year University or equivalent
  • Minimum 5-6 years in business analysis/tech implementation/project management/program management/technical consulting, using a full life-cycle process (SaaS)
  • Minimum 3 years experience in the Life Science vertical - Pharma/Pharmacovigilance/Drug Safety/Drug Regulatory/Medical Affairs/Clinical Research/etc
  • Leading Teams - Proven ability to build, manage and foster a team-oriented environment
  • Experience in Cloud Computing project implementation – understanding both functional and technical aspects of a SaaS/digital engagement
  • Experience leading end-to-end delivery of large-scale complex projects
  • Proficient with Microsoft Project and any project management methodologies
  • Exceptional communication and presentation skills
  • Customer oriented and great at building client relationships
  • Excellent communication (written and oral) and interpersonal skill


  • IT Operation, Telecommunication
  • Corporate Management System, SAP
  • Project Management

Experience required:

  • 5-10 years professional experience

Required Qualification:

  • College degree

Required language level:

  • English (higher advanced/fit for negotiation)

Employment type:

  • Full time

Job location: