In Vodafone Shared Services Budapest, we maximize value with everything we do, from Operational Excellence to Next Generation Services.

We operate with 1.800 colleagues in Budapest, coming from 32 different nationalities, supporting 22 countries and 150+ Vodafone Enterprise Customers around the world.

Join our team as:

Commercial Client Specialist - maternity cover - VOC0002Y1

We, as Fixed & Lines of Business Team within Commercial Delivery are responsible for providing commercial support to Vodafone’s top multinational clients with their significant fixed and IoT estate.

What you will do:

  • Responsible for creating customer-facing data analytics of fixed & IoT products and support the Commercial Client Managers with dashboards and insights for customer meetings
  • Support the delivery of key customer facing reports that Vodafone is contractually obliged to provide ensuring they are produced on time and in an accurate fashion
  • Present results to internal stakeholders and run customer calls to explain the outcomes of the prepared reports
  • Coordinate and support projects aiming to continuously improve customer experience for the supported accounts
  • Lead the construction, documentation, maintenance of commercial models in Excel or in similar data tools
  • Work closely and efficiently with cross-functional virtual teams and Commercial Client Managers

This position is for you if you have:

  • Strong Business English language skills
  • Good data analysis skills, with a minimum of 1 year experience in reporting /data analysis role: able to understand the meaning of complex data and identify data issues, able to recommend and communicate remedial actions
  • Basic knowledge of Fixed telephony products and interest in the telecommunication industry
  • Proven ability to resolve issues with tight timelines
  • Proven ability to analyze large amounts of unstructured data quickly, efficiently and accurately
  • Self-starter attitude, capable of working under own initiative but within structured framework
  • Excellent written and verbal communication & relationship building skills
  • Experience of customer management and presenting to customers

Why should you join us:

  • Opportunity to be a member of a team specialized in fixed & IoT products’ commercial support
  • Get a unique insight into the business processes of Vodafone’s top clients and enjoy continuous learning opportunities
  • Unravel your continuous process improvement mindset – new ideas are always listened to
  • You will be provided with working assets as laptop and mobile phone with Vodafone RED subscription
  • Possibility to work from home
  • Internal coaching/mentoring culture
  • Internal career opportunities

Sector(s):

  • Finance, Accounting
  • Financial Analyst
  • IT Operation, Telecommunication
  • Telecommunication
  • Sales, Trade
  • Key Account Manager
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

  • English - higher advanced/fit for negotiation

Job location:

1087 Budapest, Hungária körút 40-44.

How to apply/ contact information:

Please click the Apply button and send us your CV.