Packet állások, munkák Üzleti támogató központok területen

• Manage escalated customer cases via phone, chat, email
• Take full ownership of customer issues from identification to resolution
• Coordinate with internal teams and escalate cases when necessary
• Provide technical support and product information (pre-sales & after-sales)

• Handles inquiries via email from customers and/or internal parties.
• Order management: order entry, price checking, order clearing compliant with Eaton's policies
• Complaint handling

• Achieve quota by ensuring license/product renewal accuracy and cross functional entitlement for customer support.
• Provide product renewal date and pricing details to the customer in advance to ensure timely renewal.

• Ensure SLA targets are consistently met
• Support team members with ticket resolution, categorization, and prioritization
• Actively manage the floor, including call handling and ticket backlog management

• Based on long term relationship with customer, acts as first point of contact at order management, quotation preparations and invoicing
• Lead and review operational performance with the cross functions

• Comprehensive Training: a structured 18-24 months program providing international exposure to various sales areas.
• International Experience: offering insights into global sales strategies and cross-cultural collaboration during and after the program.

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• manage RFPs, tenders and proposals end-to-end
• occasionally engage with potential clients during the pre-sales phase
• handle CRM administration related to opportunities and bids
• coordinate the preparation of complex proposals
• support contract management and documentation processes

• Support the Finance and Accounting teams in daily operational activities
• Assist with data collection and preparation for country-level financial and statutory reporting
• Support handling of finance-related inquiries by gathering information and escalating to senior team members

• Lead and drive supplier operational performance, ensuring a resilient supply chain
• Conduct and manage supplier performance reviews
• Align supply and demand, securing supplier capacity proactively
• Support teams during potential supply disruptions
• Build strong, day-to-day relationships with suppliers

• Respond to customer queries via email and phone with professionalism and efficiency.
• Utilize customer and DHL systems to manage orders and follow up on deliveries.
• Monitor systems for tracking and reporting, ensuring smooth operations.

Lead and continuously refine CE Online Business customer-facing processes, ensuring a seamless, efficient, and customer-centric operation....

• We are looking for English-speaking Customer Service Support Associates to join our team in Budapest • Supporting our customers, courier partners and locations via live chat and phone • Ensuring the smooth running of delivery operations • Developing our support function with the support team   ...

BFI Capital Group () BFI Capital Group AG is an internationally active Swiss group offering a comprehensive range of wealth management services. With offices in Zug, Zurich and Ebmatingen, we have been serving clients, including a significant U.S.-based client base, since 1993. To support our...

• Develop in-depth knowledge of our MBition HR full life-cycle operations and HR technology eco-system
• Support the day‑to‑day operation and continuous improvement of HR systems (e.g. HRIS, ticketing tool, reporting)

• Take charge of projects and act as a challenging partner in problem-solving.
• Identify and understand the key drivers of business challenges.
• Develop clear project approaches and define the scope of tasks.

Supporting financial and commercial processes in large IT-enabled projects across energy, utilities, transportation, public infrastructure, industrial facilities, and real estate development Checking and validating invoices and claims Discussing topics with suppliers Preparing reports Following up...

Accountable for Customer's overall success with Adobe, including vision planning, customer health, multi-solution adoption, and measurable impact through the lens of industry specialization...

Accountable for Customer's overall success with Adobe, including vision planning, customer health, multi-solution adoption, and measurable impact through the lens of industry specialization...

Operations Specialist - Electronic Monitoring Job Title: Operations Specialist Salary: competitive Hours: Full-time (100%), 42 hours per week (standard office hours, with some flexibility), unlimited employment Vacation: 25 days annual holiday, plus local legal bank holidays. An additional day off...