Php help cpp javascript jquery állások XI. kerületben (Ügyfélszolgálat, vevőszolgálat)

• Respond to customer inquiries and technical issues in a timely and professional manner.
• Provide technical guidance and support to customers using our LPWAN platforms.
• Identify, diagnose, and troubleshoot technical issues related to our platform.
• Prioritize and manage several open issues at one time.

• Sorting and reporting activities in the system.
• Preparing opportunities from customer inquiries for the engineer and sales colleagues.
• Order management (Placing orders, sometimes requires consultation with technicians. Order amendment.)

• Provide professional customer support in Spanish
• Assist customers with product-related questions and technical issues
• Understand the customer's problem and guide them towards the right solution
• Support customers with basic troubleshooting
• Document customer interactions accurately in internal systems

• Act as a key contact for customers and handle more complex enquiries.
• Manage customer requests from initial contact through to resolution.
• Support order management, account administration, and complaint handling.
• Investigate delivery, invoicing, and service-related issues.

• Act as a key contact for customers and handle more complex enquiries.
• Manage customer requests from initial contact through to resolution.
• Support order management, account administration, and complaint handling.
• Investigate delivery, invoicing, and service-related issues.

• Administratively process the customer experience cases via a different application. 
• Use a variety of modern communication channels to offer the best possible service.

• Driving and delivering client experience and needs through daily interactions
• Participating enthusiastically in the continuous improvement of the control environment, policies, and procedures, including writing and updating team policies, procedures, and presentations as necessary

• Provide assistance and support to the sales team in managing customer accounts and commercial projects.
• Monitor order progress and proactively communicate status updates to customers and internal stakeholders.

• Assist local team on product database creation
• Support products configuration and manage technical offers and documentation related to Low Voltage and Medium Voltage components

• Handles inquiries via phone, chat and email from customers and/or internal parties.
• Order management: order entry, price checking, order clearing compliant with Eaton's policies
• Complaint handling

• Provide first-line support for software, hardware, and network issues.
• Handle and resolve incidents and service requests.
• Troubleshoot technical problems and escalate complex cases when necessary.
• Follow up with users and maintain accurate documentation.

• Handle customer and internal inquiries via email in a professional and timely manner.
• Manage customer orders, including order entry, price verification, and order clearing in compliance with Eaton policies.
• Handle and resolve customer complaints effectively and efficiently.

• Taking full ownership of complex customer cases, using critical thinking to identify the best resolutions and delivering with high accuracy
• Handling high-stakes customer conversations with professional and empathetic communication, especially during challenging moments

• Gaining a deep understanding of MSCI index construction methodologies including remaining up to date with ongoing enhancements as well as new products as necessary
• Mastering MSCI Index tools, applications and usage of MSCI data

• Acting as a strategic project manager to guide customers through a structured onboarding process, including defining timelines and managing milestones
• Coordinating technical setup and overseeing API integration
• Ensuring rule configuration, system testing, and user training

• Managing the performance of the assigned customer account group and mitigating related financial risks
• Ensuring that payments for customer invoices are received on time and in the correct amount
• Investigating discrepancies and resolving any payment issues

• Providing expert assistance in the diagnosis of complex technical issues
• Supporting the dealer network with quick solution finding of technical product issues
• Working closely with the technicians of the respective workshops and dealerships

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair, in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair, in clear written German

Providing insight, support and explanation on HR system and administrative activities in support of HR business processes, employee lifecycle events in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc....