Team lead machine learning engineer állások, munkák Ügyfélszolgálat, vevőszolgálat területen

Lead & Inspire Your Team: Manage and mentor a dynamic 1st Level Support/Dispatcher team. Drive performance through regular evaluations, personalized development plans, monthly 1:1 sessions, and team meetings. Create schedules, foster professional growth, and build a motivating work environment....

• Foster and maintain strong working relationships with colleagues by demonstrating professionalism, respect, and maturity;
• Promote effective teamwork by encouraging respectful, professional, and mature interactions among all team members;

• Manage and process customer orders, changes, returns and sample requests
• Handle SAP exceptions, monitor backlogs, resolve issues with factories
• Maintain close cooperation with sales, customers, and internal departments
• Create credit/debit notes, handle complaints, expedite and stock-related tasks

Working with various ERP systems (mainly SAP), Salesforce & Reltio, as well as external tools to classify the accounts in an accurate way; He/she will be supported by the Lead Data Stewards in the various ES EMEA organizations...

As a Customer Support Technician – Level 1 Agent – you will be the first contact of the customers – and you will have to handle incoming phone calls, emails & end-user requests of the products...

As a Customer Support Technician – Level 1 Agent – you will be the first contact of the customers – and you will have to handle incoming phone calls, emails & end-user requests of the products...

• Building, leading, and strategically developing the Client Success team for the German and Austrian brokerage markets
• Setting clear goals with a strong focus on client satisfaction and long-term retention

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

Serve as the main point of contact for a portfolio of up to 20–25 clients, building lasting relationships and acting as their advocate within suena...

• Lead, coach, and develop the Sales Support team across the EMEA region
• Support customer onboarding in coordination with Sales and Finance
• Maintain customer data in the ERP system
• Provide accurate product information, pricing, and availability to internal and external stakeholders

• Understand and convert customer needs into complete product offering (product understanding is required for this activity)
• Prepare and follow up quotes based on pricing guidelines from the commercial team, with the authority (within company rules) to close sales and maximize quote conversion

• Support and assist internal and external customers with technical inquiries
• Provide on-site technical consulting in Suisse romande, France, and occasionally in other European regions
• Support customers with product launches, system settings, application trials, and quality assurance measures