Senior associate trustee depositary analyst állások, munkák Ügyfélszolgálat, vevőszolgálat területen

Együttműködés a Pénzügyi Tervezés és Elemzés (FP&A) részleggel a napi feladatok támogatásában...

Location: Debrecen, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

Are you a talented problem-solver with a genuine interest in renewable energy? If you are a fluent Dutch speaker based in or around Debrecen, we want you on our team! We are looking for a skilled Dutch-Speaking Technical Support Analyst! In this role, you will be at the heart of our operations,...

• Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

• Act as a single point of contact for phone calls, chat, emails and self-service portal from users regarding IT issues and queries
• Record incident resolutions in the ITSM tool based on user communication via phone, email, chat etc.
• Ensure that issues are resolved within ticket life cycle

• Acting as the first point of contact (SPOC) for end-users, providing support for IT-related issues
• Delivering technical assistance via email, chat, phone, and ITSM tools
• Supporting customers in the contracted languages (English and German)

• Contributes to achieving the sales targets by converting walk-in traffic into clients, creating excitement and desire around the product.
• Supports customer service efforts, by providing detailed information about product features, pricing, and after-sales services.

Corporate customer visits: As a FELFEL Customer Merchant you independently visit FELFEL locations at companies across Switzerland in our FELFEL e-vans. You are the FELFEL face on site for our customers....