Field service commissioning engineer állás, munka

• Foster and maintain strong working relationships with colleagues by demonstrating professionalism, respect, and maturity;
• Promote effective teamwork by encouraging respectful, professional, and mature interactions among all team members;

• Install, maintain, and repair X-ray inspection systems at customer sites
• Perform upgrades and deliver hands-on training to customers
• Generate detailed service documentation, including reports and protocols
• Engage with customers to understand their needs and recommended service solutions

• Processing orders
• Managing order related issues to enable delivery to customers on time in full and to invoice accurately
• Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders
• Handling queries to meet customer expectations

Corporate customer visits: As a FELFEL Customer Merchant you independently visit FELFEL locations at companies across Switzerland in our FELFEL e-vans. You are the FELFEL face on site for our customers....

• Responsible for retail areas
• Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements
• Use negotiation tools to determine a customer's reason for delinquency

Be the first point of contact for our English-speaking customers in Eastern Europe, the Middle East, and Africa – managing communication, resolving incidents, and opening service cases with professionalism and care....