Php hell crm javascript jquery állások Németországban (rendszertervező)

Lead the end‑to‑end ERP architecture with a strong focus on Microsoft Dynamics 365 FO, ensuring global scalability, performance, and stability....

• Own product vision, roadmap, and adoption strategy for AI capabilities across global customer interaction processes.
• Deliver cost reduction by prioritizing and scaling (agentic) automation of service requests (from intake and triage to resolution and escalation).

• Leading the architecture discussion for the Core Platforms (CRM, Billing etc.) to deliver seamless business solutions for the Energy Retail Segment
• Collaborating with business stakeholders to understand requirements and translate them into scalable and effective technical designs

• Take end-to-end ownership of large, business-critical initiatives, ensuring strategic impact and sustainable outcomes.
• Act as a recognized expert, setting technical and architectural standards across complex domains.

• Take end-to-end ownership of large, business-critical initiatives, ensuring strategic impact and sustainable outcomes.
• Act as a recognized expert, setting technical and architectural standards across complex domains.

• Formulate, evangelise, and drive adoption of the product security strategy
• Assess, advise on, and increase the security maturity posture
• Create a standardised security architecture and operational best practices
• Help track and drive remediation of security and technology risks

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

End-to-End Data Lifecycle Ownership: Lead the design and implementation of tracking strategies that cover the entire lifecycle: from initial requirements gathering to Generation, and finally to automated Validation....