Rendszergazda állások, munkák

• Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems.
• Build and improve tools to keep our platform resilient and performant.
• Help define what Resiliency and Site Reliability Engineering means for Shopify.

• Work closely with product owners and stakeholders to analyze business needs and integrate them into the CRM system
• Define and enforce CRM development standards based on best practices and governance models
• Configure the system, workflows, automation, and integrate it with third-party systems

• Ensure high availability of a globally distributed infrastructure
• Monitor systems for outage and repair as needed
• Maintain and develop infrastructure monitoring and reporting tools
• Develop and maintain configuration management solutions

• IT coordination with external service providers to ensure smooth operation and support of insourced and outsourced ICT infrastructure and applications
• Operational and project support for Biel’s site (production and office environments)

• Provide Level 1 & 2 technical support for users (hardware, software, network, and peripherals)
• Diagnose and resolve incidents via ticketing tools (remote & on-site support)
• Install, configure, and maintain devices, applications & user accounts

Your responsibilities will include network design and operation of Layer2 and Layer3 devices like switches and routers, redundant firewalls, VPN gateways and DNS services. Furthermore, you will be involved in establishing dedicated peer-to-peer VPN connections via our internet service provider DFN...

• Implementation of software solutions for research purposes
• Translation of research code into robust software (e. g., optimization, refactoring)
• Contribution to research projects to allow deployment (containerization, virtualization)

• Design, implement, and manage hybrid IT infrastructure across Azure Cloud and on-prem Windows environments
• Lead or co-lead projects including cloud migrations, infrastructure modernization, and ITIL/CMDB initiatives

• Design and implement security measures for systems built on Microsoft technologies, including Windows Server, Azure, and Microsoft 365
• Configure and manage Microsoft security tools such as Defender for Endpoint, Defender for Identity, and Defender for Cloud

Receive, log, and track application incidents and service requests using ticketing tools (ServiceNow or Jira) Communicate with business users in English (and German, if applicable) to understand and resolve issues effectively Support technical teams in coordinating issue resolution and monitoring...

• Lead technical projects from inception to completion, serving as the primary technical lead.
• Provide 3rd level support for hardware, software, and network issues via phone, remote tools and on-site.

• Operating and extending technical and structural infrastructure components for highly secure environments, both for internal platforms and customer-facing projects
• Supporting security accreditation processes and administrating relevant systems and security technologies

• Provide Level 2 technical support for enterprise customers, working closely with Level 1 (customer service) and in coordination with Level 3 (experts and external partners).
• Troubleshoot, analyze and resolve complex issues across IT and telecom environments (fixed, mobile, data, VoIP, networks).

• Assist in delivering global and business-critical Workload Automation and related Monitoring services (EMEA, APAC, AMER) in alignment with business demands and within agreed SLAs
• Provide SLA 1 Class Support for the Workload Automation Service

• Orchestration, deployment and administration of the open source software services developed at OSL.
• Design, development and implementation of data workflows within the above-mentioned software tools.
• Design, development and maintenance of software extensions within the above-mentioned software tools.

• Operate and evolve our corporate API Gateway (Kong) on OpenShift and Azure, ensuring reliability, scalability, and security.
• Design and implement new features and platform capabilities driven by business and customer needs.

• Build use cases and configure security tools and technologies (e.g. SIEM, xDR) to detect security events and potential incidents
• Participate in Security Operations & alert monitoring: conducting incident assessments, determine impact and root causes, provide reports and recommendations

• Manage onboarding/offboarding, ensuring IT equipment and software readiness.
• Coordinate hardware/software orders and employee IT support requests.
• Troubleshoot issues with devices and local infrastructure (network/connectivity).

Rendszergazdai feladatok ellátása Linux és Windows Server környezetben...

Informatikai eszközök üzemeltetési feladatainak ellátása Hibák elhárítása Sérülékenységek feltérképezése...