It support állások, munkák Pátyon

• Provide advanced troubleshooting for complex mobility incidents escalated from L1 support
• Diagnose and resolve device enrollment, configuration, compliance and application deployment issues
• Support mobile OS upgrades, patching strategies and device lifecycle events

• Provide IT support to ALDI colleagues in offices and logistics centers in the US, Australia, and Europe via phone and e-mail from our Budapest office and home office 
• Analyze and work towards the resolution of emerging IT errors related to software, hardware, and network systems. 

• Take full ownership of customer issues and drive them through to resolution.
• Diagnose and troubleshoot hardware and software problems related to connected mobility devices.
• Provide support through phone, chat, and email, ensuring every interaction is helpful, clear, and efficient.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Respond to customer queries via email and phone with professionalism and efficiency.
• Utilize customer and DHL systems to manage orders and follow up on deliveries.
• Monitor systems for tracking and reporting, ensuring smooth operations.

• A fizikai állomány szakmai irányítása, valamint a termelési folyamatok közvetett felügyelete;
• Napi szintű együttműködés és egyeztetés a műszakvezetőkkel, a felmerülő problémák kezelése;
• A beérkező vevői megrendelésekhez szükséges munkaerő- és gyártóeszköz-igény megtervezése;

• Receive & enter order into processing system and confirm shipments
• Keeping Customers updated on the status of their Purchase Orders.
• Follow -up on deliveries of products with Logistics

• Kezeli az épület-felügyeleti rendszereket és az általuk ellenőrzött gépészeti rendszereket, berendezéseket. Személyesen és számítógép segítségével felügyeli azok üzemszerű működését.
• Helyszíni ellenőrzéseket végez a napi bejárások alkalmával.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Job location: Budapest, Hungary, 9th District, Mill Park office building
• Role type: permanent
• Full time employment, 40 hours/week
• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email

• Provide first-level IT support as the initial point of contact for customers
• Handle end-user requests via phone, email, and ticketing tools
• Accurately document and log incidents and requests in the ticketing system
• Escalate issues that cannot be resolved at first level to Level 2 support teams

EY Technology manages and operates all the technology we use at EY, providing quality service and business solutions to EY personnel worldwide. On‑Site Technology Services (OSTS) sits within EY Technology. We are the ‘face of EY Technology’. We provide hands‑on support, provisioning and...

• Provide advanced troubleshooting for complex mobility incidents escalated from L1.
• Diagnose and resolve device enrollment, configuration, compliance, and application deployment issues.
• Support OS upgrades, patching cycles, and full device lifecycle operations.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Műszaki dokumentációk kezelése és rendszerezése az ANDOC rendszerben,
• Tervtár naprakészen tartása, dokumentumok feltöltése és archiválása,
• Egységes adatbázis létrehozása és működtetése, folyamatos adatrögzítés,
• Műszaki rajzok, tervek és egyéb dokumentumok rögzítése, nyilvántartása,

• Application and IT infra support
• Incident Management and Request Fulfilment
• Receiving end user calls
• Provide elevated level of remote technical support and resolution
• Provide detailed documentation about the reported issues in the ITSM tool
• Provide proactive IT support

Provide exceptional technical support for the company’s eSignature component of the DAC...

• Service window: Monday to Friday 8 am - 6 am
• On site work once a week
• Provide exceptional support for our applications and associated services

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool