Head állások, munkák Németországban

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

• Receiving goods or services on behalf of the company in a polite and efficient manner.
• Checking all received goods for accuracy
• Updating the IT system.
• Distributing goods to the correct department in a timely manner.
• Issuing materials from the stores to any requesting department in a timely manner.

Management of safety operations incl. corresponding service providers, creation and maintenance of reporting rules (in collaboration with the department Global Safety Application Management) and license partner obligations with respective compliance outputs (e.g. KPIs, PSMF)...

Provide comprehensive day to day support to the Vice President Engineering Global & Vice President Operations EU by taking over strategic coordination and hands on administrative ownership: - manage multiple calendars - preparation of presentation material, agendas and meeting minutes - arrange VP...

• Establish and launch a new performance-based utility service business line, including operational setup and go-to-market strategy.
• Define and implement a scalable operating model for global service delivery.

• Define business requirements and work effectively with stakeholders;
• Respond to IT support tickets;
• Build internal and external relationships effectively;
• Provide business analysis, outlining problems, opportunities and solutions for the business;

• Act as a strategic sparring partner for designated business areas, translating business needs into effective company-wide People strategies
• Understand your business units well enough to identify patterns, risks and opportunities and turn those insights into concrete actions

Lead strategic assessments and innovation projects focusing on x-ray imaging, computed tomography and sensor interface ASICs analyzing customer needs, technology trends, and competitive dynamics to define future product and portfolio strategies...

Performance Steering: Own regional performance and drive KPI delivery (visit-to-order conversion, share of wallet, new acquisition, pipeline coverage). Ruthlessly manage the CRM funnel and initiate corrective actions immediately to ensure the ~€1M revenue per head target is consistently achieved...

Conduct user research together with UX Design and Product Management, including interviews, surveys, and usability testing, to understand user needs, real-world requirements, and promote user-centered design principles internally....

• Identify key research opportunities that address critical knowledge gaps and influence both product and company strategy.
• Design and execute multimethod research studies in all levels of complexity to uncover user needs, pain points, and behaviors, ensuring insights directly inform product decisions.