Customer support assistant állások, munkák Németországban

• Optimize processes: review and improve process descriptions and documentation.
• Maintain documentation & Jira: manage docs, handle implementation tickets, create Jira reports to track progress.
• Validate implementations: test and evaluate new implementations for quality.

• Contribute to the development of the global investment strategy of Allianz in the private debt space
• Support in large-scale private debt investment proposals (in collaboration with other investment professionals) through qualitative and quantitative investment analysis

• Development and maintenance of quantitative tools to identify investment opportunities
• Development and backtesting of investment strategies with goal of creating alpha
• Close cooperation with portfolio managers in the daily steering of portfolios

• Handling administrative tasks and supporting payroll activities within the HR department (time management, salary preparations, temporary contractors)
• Establishing and maintaining personnel files in SAP, the payroll and time management system

We are seeking a Field Applications Engineer (FAE) to support our customers in Central Europe, with a primary focus on MCU hardware and software solutions. The ideal candidate will have a strong technical background in microcontroller technology and a passion for helping customers integrate our...

• Provide theoretical and practical support for the installation of SAFRAN engines in the helicopter manufacturer's final assembly line
• Issue and manage airworthiness certificates, including the maintenance and update of engine logbooks

• Support strategic discussions and product designs in the customer identity product area.
• Create and support the execution of the product roadmaps, with an outcome/ KPI-driven mindset.

CRM STRATEGY & EXECUTION Develop and execute CRM strategies that drive customer engagement, retention, and revenue across multiple channels. Deliver data-driven, personalized campaigns and automated customer journeys across the full customer lifecycle to support ecommerce growth and conversion....

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

Translate the HR business plans into operational plans and lead the HR planning process in Europe region...

As a Digital Workplace Platform Administrator (f/m/x) at Sysmex Europe SE, you will help design, administer, and continuously improve our Microsoft 365–based digital workplace environment. In this role, you will ensure that employees can work productively and securely from any location while...

• Administer, configure, and maintain the Salesforce platform (Sales Cloud, Service Cloud, or others as applicable), including user management, profiles, roles, and permissions
• Design and implement workflows, validation rules, custom reports and dashboards

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

• Creating, maintaining, and deleting product data in the SAP R3 material master
• Checking, supplementing, and updating product data in a PIM system for BBC Cellpack print and online catalogs
• Creating electronic catalogs in accordance with BMEcat standard and ETIM classification

Drive global market development for Ultrafiltration by proactively generating new business opportunities, developing new customers, and translating application requirements into suitable product and solution recommendations....

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting