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Manage the planning, development, and execution of one or more startup accelerator programs in Europe with topics including scaling, internationalization, and fundraising...

• Managing day-to-day website content operations in Typo3, including planning, uploading, quality assurance, publishing and optimization
• Guiding content owners and coordinating website initiatives such as landing pages, campaigns and relaunch activities

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Build and maintain strong relationships with existing and prospective customers in the European market.
• Manage customer inquiries, prepare quotations, and handle order processing.
• Monitor sales performance metrics and prepare regular reports for internal review.

Serve as the process expert for offer creation, pricing, approvals, quoting, and order creation, driving simplification, automation, and end‑to‑end process transparency....

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Connect the ONE-KEY accounts via APIs to enable real-time sample tracking
• Ensure all solutions meet regional audit and compliance requirements
• Contribute to the expansion of web interfaces, internal tools, and platform improvements across the ONE-KEY ecosystem

• Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end
• Uphold high engineering standards and bring consistency to the many codebases and processes you will encounter
• Work with engineers across the company to build new features at large-scale

• Design, build and operate scalable test automation frameworks for enterprise environments
• Drive and consult on test automation strategies for our customers
• Develop and maintain automated test cases (e.g. regression, integration, system and acceptance tests)

• Own the global S/4 process template including target state design, process documentation (ARIS), controls and integration points.
• Define and enforce global standards; approve or reject deviations through formal design authority and escalation where required.

• End-to-end responsibility for operational and strategic demand and supply planning within the S&OP process
• Development, analysis, and continuous improvement of 12-month rolling forecasts and consumption models based on market trends, historical data, and opportunity pipelines (Salesforce)

• Creation of airbills through UPS platform for shipment inbound and outbound between USA/Germany.
• Tracking shipments between German/USA/North America Customers.
• Oversee day-to-day shipping/receiving operations.

End-to-End Data Lifecycle Ownership: Lead the design and implementation of tracking strategies that cover the entire lifecycle: from initial requirements gathering to Generation, and finally to automated Validation....

• Team leader for SCM and logistics team, involved in day-to-day business and taking on tasks within the team
• Responsible in demand/supply planning and shipments from Asia
• Monthly reports for Management and Sales Team

• Lead and shape system studies to define the evolution of next-generation cloud and network architectures.
• Conceptualize, design and deliver AI prototypes and PoCs, and assess their technical and customer impact.

• Identify, research, and prioritize target customers in industries using injection moulding products/services.
• Deliver high-quality first-contact calls, outreach, and introductory meetings to open doors with prospects.

• Operate and continuously improve the existing customer segmentation model
• Translate segmentation logic into concrete sales actions (e.g., service levels, visit frequencies, offer types)
• Analyze customer-level profitability (P&Ls) and develop segment-specific service and pricing strategies