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• Account & Customer Relationship Management:
• Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.

• Own the end-to-end MarTech and AdTech roadmap aligned with Clark's growth and retention objectives
• Evaluate, select, and manage tools across Paid Media & CRM, marketing automation, consent management and attribution

• Architect and implement AI solutions within SAP systems to enhance business processes and decision-making.
• Design and deploy scalable, secure, and high-performing AI powered applications on SAP BTP.

• Manage and maintain sales-related administrative processes and documentation
• Prepare regular reports, dashboards, and performance analyses
• Support pricing updates, contract administration, and data accuracy
• Analyze sales figures, customer data, KPIs, and market trends

• Design and implement modern front-end interfaces for energy performance dashboards and AI-driven applications
• Develop interactive visualizations and compelling data storytelling components for business stakeholders

• Partner with business and IT stakeholders to guide strategic and transformational initiatives across the Microsoft Dynamics landscape (D365 CE, D365 FO, Customer Insights, Marketing, Field Service).
• Establish and further strengthen the AI-Driven CRM System with an agentic approach.

• Represent and perpetuate HydraFacial's customer service values.
• Promptly respond to incoming customer inquiries by phone, via chat or video call, Zoom etc.
• Complete and accurate data entry and documentation of customer interaction.
• Follow up on customer inquiries and document response.

• Analyze and clarify complex business requirements from global NPM Purchasing stakeholders, covering both change requests and project-related demands
• Advise business departments, process owners, and key users on solution designs for global, end‑to‑end purchasing processes

• Account & Customer Relationship Management:
• Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.

• Define and execute a European distribution strategy aligned with growth objectives and go-to-market plans
• Continuously assess and optimize the distribution network to improve coverage, performance, and channel value
• Develop strong, trust-based relationships with EMEA/global distribution partners

• Placing and processing customer orders
• Monitoring deliveries, invoicing, and invoice verification
• Ship & Debit processing
• Handling RMAs
• Maintaining master data in CRM (SAP)
• Reporting to management
• Shared responsibility for the company's revenue growth and profitability

Responsibility for support further development, and optimization of our Microsoft Dynamics CRM system (Sales, Customer Service, Customer Insights)...

Own Strategy & Roadmap: Define and steer the global digital platform strategy (incl. KPIs); align with corporate, marketing and regional needs...

As a Sales Intern, you'll work closely with our founders and go-to-market team to drive pipeline growth and support our sales processes. You will: GENERATE & QUALIFY LEADS Research and identify potential customers CFOs, finance leaders, and operators), build prospect lists, and support outbound...

• Own product vision, roadmap, and adoption strategy for AI capabilities across global customer interaction processes.
• Deliver cost reduction by prioritizing and scaling (agentic) automation of service requests (from intake and triage to resolution and escalation).

• Understanding the company business strategy and translating it into technological capabilities
• Feeding the strategy department with technological capabilities to unlock value potential
• Having a deep understanding of the domain CRM/Billing Platforms

Drive the international growth and market development of the Refined Fibre & B2B business unit by identifying opportunities and supporting global business development initiatives....

Oversight of the credit analysis, credit rating assignment and risk management for clients, in particular setting and monitoring of credit risk limits as well as performing credit due diligence and internal rating assignment...

ORDER MANAGEMENT Process incoming orders and enquiries via phone, email and Shopify, accurately and within agreed timelines and payment terms. PRODUCT MATCHING Understand customer needs and match them confidently with the right products from our wholesale range. LEAD QUALIFICATION & CLOSING Qualify...

• Leading the architecture discussion for the Core Platforms (CRM, Billing etc.) to deliver seamless business solutions for the Energy Retail Segment
• Collaborating with business stakeholders to understand requirements and translate them into scalable and effective technical designs