Service desk állások, munkák Németországban

We are seeking a Field Applications Engineer (FAE) to support our customers in Central Europe, with a primary focus on MCU hardware and software solutions. The ideal candidate will have a strong technical background in microcontroller technology and a passion for helping customers integrate our...

• Development and maintenance of software tools and applications supporting manufacturing and production setups
• Translation of manufacturing and production requirements into reliable, scalable software solutions

• Provide theoretical and practical support for the installation of SAFRAN engines in the helicopter manufacturer's final assembly line
• Issue and manage airworthiness certificates, including the maintenance and update of engine logbooks

• Support strategic discussions and product designs in the customer identity product area.
• Create and support the execution of the product roadmaps, with an outcome/ KPI-driven mindset.

CRM STRATEGY & EXECUTION Develop and execute CRM strategies that drive customer engagement, retention, and revenue across multiple channels. Deliver data-driven, personalized campaigns and automated customer journeys across the full customer lifecycle to support ecommerce growth and conversion....

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• Lead and support after-sales projects across the company's product portfolio, covering new service launches, new product ranges and process optimization initiatives.
• Contribute to the development and continuous improvement of service processes, documentation and systems.

• Ensure accurate and timeous capturing and execution of customer's sales orders
• Provide first line support to customer inquiries, resolve customer queries timeously
• Enhance customer experience through customer service

• Provide direct line management for >10 CP Delivery Managers embedded across drug programs and AI/ML model development initiatives
• Build delivery capability through coaching, role clarity, performance management, and career development

• Assist customers with software application inquiries and troubleshooting issues
• Document customer interactions and technical issues in our ticketing system (Salesforce)
• Collaborate with senior support staff to escalate complex issues and ensure timely resolution

• Own and develop the regional pipeline; actively support up- and cross-selling within your territory
• Collaborate closely with deal teams to ensure an outstanding end-to-end customer experience
• Support pricing models, tenders and commercial proposals

As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector...

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

Drive global market development for Ultrafiltration by proactively generating new business opportunities, developing new customers, and translating application requirements into suitable product and solution recommendations....

Shape the Future of Medical Technology: Become part of an innovative team within the ZEISS Medical Technology segment and actively contribute to the advancement of our eCommerce solutions....

As a WORKING STUDENT ON OUR ADMINISTRATIVE SERVICES TEAM, you will actively support the smooth and efficient day-to-day operations of our office and work closely with our Office Operations and Reception teams. You will be an important point of contact for employees and contribute to a...

Inspire students and guide them to be their best selves, academically and socially, using a wide range of student activating and motivating methods with and without the use of technology...

• Technical interface to the customer:
• for providing remote or on-site technical support during battery integration, testing and production failures
• for customer battery lab- and vehicle integration and testing.
• to analyze battery failures or integration issues

• Develop achieve and maintain regional business growth and market share through exceptional sales execution.
• Identify and cultivate relationships with leading Physicians and healthcare facilities to strengthen the organisation's operating plan.

• Responding to internal inquiries regarding IT support issues (help desk, first-level support) in German and English
• Analyzing, finding solutions for, and implementing solutions to hardware and software problems on site or remotely