Service desk állások, munkák Németországban

• Provide first line and second line support and incident management to all users across the geography of responsibility, including white collars, blue collars and road warriors, ensuring efficient service operations.
• Be a point of escalation in the resolution of more challenging incidents.

• 1st/2nd level support for users (Windows, Android, iOS)
• Administration and development of our Microsoft 365 environment
• Support for the hybrid infrastructure (MS Cloud + On-Prem)
• Active Directory & group policies
• Virtualisation environments (e.g. VMware, Azure VM)

• Coordinate and manage customer projects from initial inquiry to mass production
• Serve as the communication bridge between customers, suppliers, and our Chinese headquarters
• Prepare and maintain project schedules, timelines, and status reports
• Support technical clarifications and documentation processes

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

• Installation, commissioning and maintance of wet chemical process equipment in the PCB, Substrate and PV industries
• Conducting fault analysis and on-site repairs at customer locations
• Providing technical support and training to customers on-site

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

- Collaborate with development teams to design and implement CI/CD pipelines for our software applications using GitLab - Assist in setting up and maintaining GitLab CI/CD runners to support our software applications - Contribute to the migration of our existing Jenkins infrastructure to a new...

Co-lead the global OT Security domain within the Digitalization Team, ensuring close alignment with Corporate IT, Maintenance, Engineering, and Production functions...

• Develop and execute regulatory strategies for products and services
• Provide regulatory expertise for complex or unique issues and challenges regarding registration and compliance activities.

• Define and lead the global marketing strategy aligned with the company's growth ambitions and commercial priorities
• Translate business strategy into targeted marketing initiatives that expand global reach, build awareness, create qualified leads in priority markets and support revenue generation

• Perform with an objective to achieve account action plans and reach sales and profit targets as defined in the annual sales plan in the specified accounts
• Monitor and coordinate services rendered by distributors and/or agent to ensure Customer satisfaction

Operational Management: Oversee EIT operations, ensuring stable, high-performing infrastructure and coordinated local IT support....

• KYB Europe internal Job Grade: 2
• Reports to Sales Manager DACH
• Regular customer meetings and follow ups.
• Development and expansion of existing customer relationships.
• Visit and develop potential customers in Germany.
• First point of contact for customers on a regular basis.

• Support the maintenance and organization of the IT hardware inventory (e.g., laptops, monitors, peripherals).
• Assist in hardware setup, configuration, and basic troubleshooting.
• Provide on-site support for employees, including technical guidance and handling smaller issues.

• Our cloud provider is AWS, and we use lots of different tools and services they provide.
• Redshift is our main Data Warehouse and the main tool you'll be interacting with
• For our data transformations, we use DBT
• Our business intelligence tool for data visualizations and dashboarding is Metabase

• Lead, mentor, and develop a team of Payroll Specialists, fostering a high-performance culture and ensuring expertise across all DACH payroll jurisdictions.
• Manage team workloads, set objectives, conduct performance reviews, and identify training and development opportunities.

• Manage and respond to distributor inquiries in a timely and professional manner
• Process and follow distributor orders and requests accurately and ensure smooth and timely order fulfillment

- Support managers in analyzing the current (as‑is) situation and preparing clear summaries and recommendations - Help define the software support concept and coordinate alignment with the project team and internal stakeholders; prepare materials and follow-up notes for manager meetings -...

• Partner with sales teams to identify customer needs and propose tailored HPC and AI storage solutions.
• Establish a trusted technical relationship with the customers and partners to position Fsas capabilities and ensure that its added value is properly communicated.

• Define business requirements and work effectively with stakeholders;
• Respond to IT support tickets;
• Build internal and external relationships effectively;
• Provide business analysis, outlining problems, opportunities and solutions for the business;