It support manager állások, munkák Németországban

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

With your enthusiasm for technical support, you will assist the Infrastructure team offer first and second-level support for end-users, including diagnosing and resolving software and hardware-related problems...

• Lead the Group Competence Center IT Support within Group IT Operations and build and manage an international, interdisciplinary team
• Drive the strategic and operational development of Group IT support
• Define and improve global standards, tools, and processes

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

Independently troubleshoot and resolve issues related to ERP and integrated applications, escalating to other IT teams as infrastructure or networking, or third-party vendors when necessary....

• Manage and oversee external IT service providers delivering operational support to hotel
• Monitor and evaluate SLA performance and service KPIs, ensure accurate invoicing and timely payments
• Ensure vendor deliverables align with company standards and expectations with full governance

Support Security Operations: You will join a team to support daily cybersecurity operations, including monitoring security events, tracking vulnerabilities, and assisting with incident follow-up activities...

• Regulatory Analysis: Regulatory Monitoring, Interpretation and Translation.
• Discovery Support: Compliance support during Product Discovery.
• Assessment Support: Help PMs run through obligatory compliance processes (NPP, 8.2 Impact assessment, Target Market).

• You are part of a team who is responsible for the global infrastructure services (planning, design, installation and administration)
• You ensure the proper service delivery of the entitled end to end services (network infrastructure, Storage, Server, VM, interfaces, 芒聙娄)

• Administration and operation of telephone systems (VoIP / IP telephony
• Administration and operation of MS Teams telephone
• Administration and operation of call center solutions (Voxtron, MS Teams)
• Administration and operation of the Clobber reporting solution

• Support the Country Manager in localizing content and marketing campaigns to ensure our global strategy resonates with the Estonian market
• Collaborate closely with cross-functional teams, such as logistics, customer service, and marketing

• Design of Beckhoff PLC programs (TwinCAT3) based on project specifications and documentation
• Design of Safety programs (TwinSAFE)
• Support the development of standardized code blocks
• Test and comissioning of the PLC systems in-the-field
• Investigate and solve technical issues in-the-field

• Strategically develop and manage international key accounts in the data center segment (hyperscalers, colocation, neocloud providers).
• Build and maintain long-term customer relationships at C-suite level.

• Execute, maintain and improve manual test cases in Azure DevOps, including updating test steps, logging defects, and verifying bug fixes through retesting.
• Support testing teams in preparing, configuring, and maintaining test equipment required for Component, Integration, and E2E testing activities.

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

Act as a trusted technical advisor throughout the sales cycle by qualifying customer needs, matching them with product capabilities, and addressing objections with credibility....

• Engage in advanced Data Analytics to uncover insights and drive strategic decisions
• Work with state-of-the-art platforms like Microsoft Fabric to build robust data solutions and pipelines

We are seeking a Development Architect to join our M&A IT Team to support our M&A Post-Merger-Integration projects and programs in a workstream lead and Subject Matter Expert role. This role acts as a Subject Matter Expert for Entitlements Management and Fulfilment processes providing deep...

Act as the main point of contact and escalation partner for Airbus in Donauwörth, ensuring smooth and transparent communication as well as strengthening the partnership at all levels...

You lead and motivate an IT team and promote their ongoing development in an agile work environment....