It support manager állások, munkák Külföldön

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

Act as the main point of contact and escalation partner for Airbus in Donauwörth, ensuring smooth and transparent communication as well as strengthening the partnership at all levels...

IT Service Manager 100% (f/m/d) Your Responsibility In your Responsibility as an IT Service Manager you will play a key role in the design, implementation, and optimization of IT Service Management solutions for the UBS Card Center using BMC Helix ITSM SaaS. You will be responsible for gathering...

IT Onsite Support Specialist Rothschild & Co Rothschild & Co is one of the world's largest independent financial advisory groups. We offer a distinct perspective that makes a meaningful difference to our clients’ business and wealth. With a team of 4,600 talented financial services specialists on...

Customer Success Engineer (f/m/d) 100% Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth,...

On-Site IT Support Specialist (100%) For over 40 years, Celerion has stood at the forefront of global bioanalytical contract research, partnering with pharmaceutical and biotech innovators to bring new therapies to patients faster. Our growing Fehraltorf/Zurich site is at the heart of that mission....

• Represent and perpetuate HydraFacial's customer service values.
• Promptly respond to incoming customer inquiries by phone, via chat or video call, Zoom etc.
• Complete and accurate data entry and documentation of customer interaction.
• Follow up on customer inquiries and document response.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector...

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• You support our budget planning, budget management and auditing
• You create new evaluations and optimize existing reports (e.g. with PowerBI)
• You actively work on the procurement process
• You control the data quality and support improvement initiatives

• Optimize processes: review and improve process descriptions and documentation.
• Maintain documentation & Jira: manage docs, handle implementation tickets, create Jira reports to track progress.
• Validate implementations: test and evaluate new implementations for quality.

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

Our goal is to attract postdoctoral researchers and enable them to conduct their research with the mentorship of a PI. We expect that within the duration of this contract, candidates will be able to achieve independent achievements in research, e.g through publications or joint research endeavours....

• Assisting in the development and delivery of workshop concepts, enablement sessions, and learning formats
• Collecting and structuring data to support our IT colleagues in integrating relevant topics into the HR system
• Preparing and facilitating stakeholder meetings, team meetings, and workshops

• Collaborate with the regional and global D&T organization to enhance the local network infrastructure (keyword: network architecture, OT-segmentation)
• Participate in local, regional, and global D&T projects and coordinate roll-out of same on local site level

• Work closely together in a team of Sales Managers and Customer Sales Support
• Support the sales team in physical and digital customer interactions (e.g. (online) product demonstration, social selling, LinkedIn…)
• Qualify leads and conduct first outreaches

• perform proactive monitoring and in-depth analysis/documentation of Microsoft cloud environments status updates
• provide automation of service monitoring, notification of critical events
• create concepts and technical documentation describing the developed functionality

Senior System Engineer (w/m/d) Rieter is the world’s leading system supplier for processing natural and man-made fibers into short-staple and long-staple yarn, as well as for the production of filament yarns, man-made fibers and nonwovens. With its comprehensive technology portfolio, Rieter covers...