Informatikus állások Németországban (it üzemeltetés, telekommunikáció)

• Deliver practical L2 on-site support, resolving complex issues to maintain efficient operations
• Monitor helpdesk trends, identify recurring challenges, and drive improvements across IT services
• Facilitate onboarding and training for new IT team members (f/m/d)

• Design, implement, and maintain secure, scalable, and resilient production and non-production environments on AWS.
• Build and manage CI/CD pipelines with integrated security checks (SAST, DAST, dependency scanning).
• Automate security controls, governance processes, and compliance validation.

• You technically own and evolve our international analytics platform, driving a fully automated GitOps-style Infrastructure-as-Code (IaC) setup with Terraform on Azure
• You build reusable Terraform modules and manage remote state, versioning, and promotion across environments

• Monitor security events and investigate alerts to identify potential threats.
• Handle IT security incidents following established procedures and escalate when necessary.
• Operate SOC tools and collaborate with the external MSSP for SIEM alert management.

• Provide strategic leadership for the IT Operations sub-department
• Foster global collaboration and ensure efficient resource utilization by coaching and supporting the sub-department and its employees in roadmap planning, prioritization, and execution

Taking responsibility: ensure continuous operation and accessibility of the network (especially WAN, but also LAN and Wi-Fi, with support of service providers); responsible for technical network architecture...

• Support IT side of the delivery for the build-out of a new Global Fulfilment Center (GFC)
• Collaborate with stakeholders to define project scope, goals, and success criteria, ensuring alignment with organizational objectives.

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• Being part of our Infrastructure & Network Team in an international IT set-up ​
• Group-wide definition of standards for network technology
• Management of external service providers
• Establishment of security standards in collaboration with the Information Security Officer

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....