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• Fogadod a felhasználói bejelentéseket és kezeled a beérkező hibajegyeket a ServiceNow ticketing rendszerben
• Napi szinten nyújtasz L1, L2 szintű támogatást a kollégáknak Windows és macOS környezetben
• Telepíted és üzembe helyezed a számítógépeket, mobiltelefonokat és egyéb IT eszközöket

• Learn and use groundbreaking technologies.
• Engineers will apply advanced troubleshooting techniques to provide unique solutions for our customers and lead customer interactions by thoughtfully working with them to dive deep into the issue and get the root cause.

• SAP modulok (AA, MM, SD, FI, CO, PM, Bázis) rendszertámogatása
• SAP Help-Desk rendszerbe érkező hibajegyek, hibaelhárítási folyamatok menedzselése
• SAP támogatási és fejlesztési feladatok meghatározása, igények kidolgozása, megvalósításban való közreműködés

• az e- learning (elsősorban Moodle) rendszerek napi szintű felügyelete és működésének biztosítása • Moodle verziófrissítések előkészítése és végrehajtása • patch-ek telepítése • plugin-ek kompatibilitási vizsgálata és kihelyezése • kapcsolódó rendszerekkel az integráció biztosítása •...

• Provide first level support through handling incoming queries and help requests from end users
• Availability shift rostering for 24x7
• Creating detailed notes of the issue and documenting resolution
• Support our top customers using your specific language skills.

• Help design smart, scalable cloud applications using Azure-native and custom components
• Build, operate, and monitor cloud solutions end‑to‑end
• Automate everything you can – scripts, processes, workflows

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in Italian
• Document and track incidents in the ticketing system

Design and implement secure CI/CD workflows: Develop and maintain secure CI/CD workflows using industry best practices and standards. Ensure the security and integrity of the entire CI/CD pipeline, including code repositories, build systems, artifact repositories, and deployment mechanisms on MOL...

• Support the daily operation of IT systems, acting as the IT point for contact for internal and customer requests
• Manage business outage, contribute to root cause analysis recovery plan and related communications
• Participating in IT projects and documentation

• Act as the first point of contact for end users and resolve IT issues at first level
• Handle user requests via phone, email, and support tools in line with SLAs
• Accurately document cases and actions in the ticketing system
• Escalate unresolved issues to Level 2 teams and follow up through resolution

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries in Finnish language via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

Conduct tasks related to applications development, establish, and implement new or revised applications systems and programs to meet specific business needs....

• Support the application and automation of quantitative techniques used to assess investment managers across various asset classes
• Assist with maintaining and updating data processes and analytical tools used in manager and portfolio analysis

Facilitates the review, development, implementation, and documentation of Information Security and IT policies, procedures, processes. May coach and mentor more junior analysts as necessary....

• By defining and continuously refining the AI product vision, strategy and roadmap, you enable scalable, data-driven decision-making and long-term business impact.
• You identify and shape high-value AI opportunities that directly improve efficiency, revenue or customer experience.

Effective and efficient delivery of functional SAP Project Execution activity in a project assignment to ensure that it is delivered in consistent, harmonized and optimal manner within the guidelines of the Project Management Framework (PMF)...

Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and either French, German, Spanish or Italian....

Manages / operates the IT applications in his/her professional field and provides professional support to users, handles incidents, problems and change requests, and provides their resolutions, as well as makes suggestions for the improvement of related processes....

• Design, implement, and operate IT infrastructure across on-premise and cloud environments (Azure)
• Ensure high availability, performance, and reliability of systems through proactive monitoring and optimization