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Coordinates the execution of MOL Group business, functional strategy in their department, focusing on areas performing core business functions....

• Implementation of complex ServiceNow solutions including system configuration and custom feature development
• Provision of advanced technical consulting and support quality assurance activities
• Ensuring adherence to implementation standards and technical best practices

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Log incidents and service requests received via phone, email, chat, and web
• Manage and resolve tickets from creation to closure
• Achieve First Contact Resolution using available knowledge resources
• Escalate unresolved issues to higher support levels with relevant details

• End-to-end penetration testing engagements across web applications, APIs, cloud environments, binary applications and internal/external infrastructure
• Simulation of real-world attacks to identify security risks before they become threats

• 1st level support to end users in German and English via ticketing system, email and telephone
• Handling incidents, service requests, and user inquiries related to expense reimbursement processes
• Troubleshooting issues connected with expense reports, approvals, workflows, and user access

• Design and evolve AWS-based cloud platforms and infrastructure environments
• Support cloud migration and modernization initiatives
• Work with client architecture, engineering and security teams to define practical cloud solutions

• Design and evolve cloud environments across AWS, Azure and GCP
• Work on cloud migration, modernization and platform improvement initiatives
• Support cloud cost visibility, transparency and governance activities
• Identify opportunities to improve cloud efficiency, utilization and spending

• End-to-end penetration testing engagements across web applications, APIs, cloud environments, kubernets, binary applications and internal/external infrastructure
• Simulation of real-world attacks to identify security risks before they become threats

• Design and implement security controls across identity (IAM/PAM, federation, conditional access)
• Design and implement security controls across data (encryption, key management, classification)
• Design and implement security controls across network (segmentation, secure landing zones, WAF/CASB)

• Coordination of operations together with Data Center, IaaS and PaaS layer
• Coordination and support of network lifecycle activities including installs, upgrades, changes, and firmware updates
• Management of network interconnections and related documentation

Munkakörhöz tartozó feladatok ellátása....

• Keeping airline applications up and running
• Ensuring high availability and stable operations
• Monitoring systems and handling alerts
• Opening, managing and coordinating incidents
• Executing planned maintenance tasks
• Keeping contact with providers and internal technical teams